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- Tasks: Manage the movement of freight and provide top-notch customer service in imports.
- Company: Join a global leader in supply chain management with a friendly, professional culture.
- Benefits: Enjoy 23 days holiday, private medical insurance, and a training development programme.
- Why this job: Be part of a dynamic team that values integrity and innovation in logistics.
- Qualifications: 6 months to 1 year experience preferred; A Level standard is a plus.
- Other info: Great career growth opportunities in a globally unified system.
The predicted salary is between 30000 - 42000 £ per year.
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
Job Description
- Ensure the proper and timely movement of freight and information, while providing exceptional customer service within the Air and Ocean Import department.
- Ensure smooth and timely freight process flow.
- Ensure accurate and timely data entry into our operating system.
- Track and trace Air & Ocean Import files as required. This can be either internally via exp.o or externally via airline websites or by telephone to airline offices.
- Ensure timely delivery of freight to customers for Import shipments.
- Ensure documents are timely sent to customer or broker for customs purposes.
- Ensure accurate and timely client and vendor billing.
- Interact with our customers in arranging their international shipments, meeting customer service standards.
- Meets company standards of 52 hours training per year per employee.
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
Qualifications
- 6 months to 1 year related experience and/or training; or equivalent combination of education and experience.
- Preferably to A Level standard. Minimum GCSE Maths and English.
Additional Information
- 23 Days holiday
- Private Medical Insurance
- Dental and Optical cover
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- EAP
Successful Candidate must be eligible to work within the UK.
Air and Ocean Import Agent employer: Expeditors International
Contact Detail:
Expeditors International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air and Ocean Import Agent
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and shipping industry, especially those who work at Expeditors. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of air and ocean import processes. We want to see that you understand the importance of timely data entry and customer service in this role.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss how you've handled challenges in previous roles, especially when it comes to ensuring smooth freight processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Air and Ocean Import Agent
Some tips for your application 🫡
Show Your Passion for Logistics: When writing your application, let us see your enthusiasm for the logistics industry. Mention any relevant experiences or interests that align with our customer service-based approach and how you can contribute to our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff. Highlight your ability to manage data entry and track shipments effectively.
Tailor Your Application: Make sure to customise your application for the Air and Ocean Import Agent role. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you fit into our friendly environment.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches the right people and you’ll be one step closer to joining our team of 18,000 trained professionals!
How to prepare for a job interview at Expeditors International
✨Know Your Stuff
Make sure you understand the basics of air and ocean import processes. Brush up on logistics terminology and be ready to discuss how you can ensure timely movement of freight and information. This shows you're not just interested in the role, but that you’re genuinely prepared.
✨Customer Service Focus
Since this role is all about exceptional customer service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your commitment to client satisfaction.
✨Data Entry Skills Matter
Accuracy in data entry is crucial in this position. Prepare to talk about your experience with data management systems or any relevant software. If you have examples of how you’ve ensured accuracy in previous roles, bring those up!
✨Show Your Team Spirit
Expeditors values professionalism and teamwork. Be prepared to discuss how you’ve collaborated with others in the past. Highlight your ability to work within a team to meet company standards and achieve common goals.
