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For Companies At a Glance
- Tasks: Manage freight movement and provide top-notch customer service in a dynamic logistics environment.
- Company: Join Expeditors, a Fortune 500 global logistics leader with over 19,000 professionals worldwide.
- Benefits: Enjoy private medical insurance, a pension scheme, life assurance, and a bike-to-work scheme.
- Why this job: Be part of a supportive culture that promotes growth and values integrity and teamwork.
- Qualifications: Strong organisational skills and effective communication are essential; must be eligible to work in the UK.
- Other info: Opportunities for training and personal development await you at Expeditors!
The predicted salary is between 28800 - 42000 £ per year.
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within – more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs – they\’re chances to grow, do what you love and build a career with us!
Job Description
Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within theTranscon Department
Major Duties and Responsibilities
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace Transcon files and reporting
- Ensure accurate and timely client and vendor billing
- Ensure delivery of freight and timely clearance when applicable
- Interact with customers in arranging their shipments to meet customers service standards
- Contribute and maintain good relationships with suppliers
- Meet compliance at all times?
- Network communications, timely responses to emails and requests
- Meet KPI standards in accordance with Company policy
- Understand customers procedures and maintain updated internal DLSOPs
- Meet KPI standards in accordance with the Company’s procedures
- Network communications, timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
- Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humour, and Visionary.
Knowledge:
- Expeditors’ Company Policies and Procedures
- Basic local regulatory knowledge for compliance
- Global Logistics Industry knowledge
- Hazardous materials certification (preferred)
Qualifications
Skills:
- Pro-active, strong organizational skills.
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
Behaviours:
- Positive and willing to help attitude
**Must have the right to work in the UK **
Additional Information
Must be eligible to work in the UK
Expeditors offers excellent benefits
- Private Medical Insurance
- Pension Scheme
- Life Assurance
- Bike to work scheme
- Employee Stock Purchase Plan
- Training and Personnel Development Programme
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Transcon Agent employer: Expeditors International of Washington, Inc.
Contact Detail:
Expeditors International of Washington, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transcon Agent
✨Tip Number 1
Familiarise yourself with the global logistics industry and Expeditors' specific operations. Understanding their processes and how they fit into the larger supply chain will help you speak confidently about your potential contributions during interviews.
✨Tip Number 2
Network with current or former employees of Expeditors on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be a great advantage in your application process.
✨Tip Number 3
Demonstrate your customer service skills in any interactions you have with the company. Whether it's through emails or phone calls, showing that you can communicate effectively and maintain a positive attitude will reflect well on your suitability for the role.
✨Tip Number 4
Research the company's cultural attributes and think of examples from your past experiences that align with them. Being able to articulate how you embody these values will set you apart as a candidate who fits well within their team.
We think you need these skills to ace Transcon Agent
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Transcon Agent. Familiarise yourself with the logistics industry and the specific duties mentioned in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your organisational skills, customer service experience, and any knowledge of compliance and logistics.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your values align with Expeditors' cultural attributes and your commitment to providing exceptional customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Expeditors International of Washington, Inc.
✨Understand the Company Culture
Before your interview, take some time to research Expeditors' company culture and values. Familiarise yourself with their ten cultural attributes, as demonstrating alignment with these during your interview can show that you are a good fit for the team.
✨Showcase Your Organisational Skills
As a Transcon Agent, strong organisational skills are crucial. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, highlighting your ability to stay organised under pressure.
✨Demonstrate Customer Service Excellence
Since the role involves providing exceptional customer service, think of instances where you went above and beyond for a customer. Be ready to share these stories, focusing on how your actions positively impacted the customer experience.
✨Prepare for Compliance Questions
Given the importance of compliance in logistics, review basic local regulatory knowledge and be prepared to discuss how you ensure adherence to policies and procedures in your work. This will demonstrate your understanding of the industry's standards and your commitment to integrity.
