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- Tasks: Manage ocean export processes and ensure timely communication with customers.
- Company: Join Expeditors, a global leader in supply chain management with a friendly, professional culture.
- Benefits: Enjoy 23 days holiday, private medical insurance, and employee stock purchase plans.
- Why this job: Be part of a dynamic team that values innovation and customer service in logistics.
- Qualifications: No prior experience needed; understanding of ocean documentation is a plus.
- Other info: Opportunities for training and personal development await you!
The predicted salary is between 30000 - 42000 ÂŁ per year.
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 18,000 trained professionals
- 250+ locations worldwide
- Globally unified system
Job Description
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace Ocean Export Files and reporting
- Use Global Ocean Export Monitor on a daily basis.
- Ensure documents are timely sent and Shipping notices communicated to overseas and customers
- Ensure accurate and timely client and vendors billing.
- Interact with our customers in arranging their international shipments, meeting customer service standards.
- Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved).
- Meet compliance at all times to regulations internal and external in accordance with government regulations.
- Understand department process flow, and looking for best practices to improve operational efficiency and productivity
- Ensure all customers standard operating procedures in place and updated in Customer SOP
- Meet KPI standards in accordance with the Company’s procedures
- Overseas communications, timely responses to emails and requests (internal and external)
Qualifications
- Previous experience in a similar role in advantageous but not necessary
- A good understanding of Expeditors’ Products and Services
- Understanding of ocean documentation process a plus.
- Hazardous Materials certification (preferred).
Additional Information
- 23 Days holiday
- Private Medical Insurance
- Dental and Optical cover
- Employee Stock Purchase Plan
- Training and Personnel Development Program
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Ocean Export Agent employer: Expeditors International of Washington, Inc.
Contact Detail:
Expeditors International of Washington, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ocean Export Agent
✨Tip Number 1
Familiarise yourself with the ocean export process and documentation. Understanding the key terms and procedures will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Network with professionals in the logistics and shipping industry. Attend relevant events or join online forums to connect with others who can provide insights into the role and potentially refer you to opportunities at Expeditors.
✨Tip Number 3
Research Expeditors' products and services thoroughly. Being knowledgeable about what they offer will help you engage in meaningful conversations and show that you're genuinely interested in contributing to their success.
✨Tip Number 4
Prepare for potential interviews by practising common questions related to customer service and operational efficiency. Highlighting your problem-solving skills and ability to work under pressure will make you a strong candidate for the Ocean Export Agent position.
We think you need these skills to ace Ocean Export Agent
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Ocean Export Agent. Familiarise yourself with the key tasks mentioned in the job description, such as data entry, tracking shipments, and maintaining customer relationships.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise any previous roles in logistics or customer service, and mention any knowledge of ocean documentation processes if applicable.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Expeditors and how your background makes you a suitable candidate for the position.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects professionalism and attention to detail.
How to prepare for a job interview at Expeditors International of Washington, Inc.
✨Know Your Ocean Export Basics
Familiarise yourself with the ocean export documentation process and key terms. Even if you don't have direct experience, showing that you understand the basics will impress your interviewers.
✨Demonstrate Customer Service Skills
Since the role involves interacting with customers, be prepared to discuss how you've handled customer service situations in the past. Highlight your ability to maintain good relationships and meet customer expectations.
✨Showcase Your Attention to Detail
Accuracy is crucial in this role, especially when it comes to data entry and compliance. Be ready to provide examples of how you've ensured accuracy in your previous work or studies.
✨Research Expeditors' Products and Services
Understanding what Expeditors offers will help you tailor your answers during the interview. It shows your genuine interest in the company and its operations, which can set you apart from other candidates.
