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- Tasks: Manage the smooth flow of air freight and provide top-notch customer service.
- Company: Join Expeditors, a global leader in supply chain management with 18,000 professionals worldwide.
- Benefits: Enjoy 23 days holiday, private medical insurance, and a stock purchase plan.
- Why this job: Be part of a friendly, innovative team that values efficiency and customer satisfaction.
- Qualifications: Strong communication skills and proactive organisational abilities are essential.
- Other info: Work a unique 4 on, 4 off shift pattern from 6am to 6pm.
The predicted salary is between 30000 - 42000 £ per year.
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
The purpose of this role is to ensure the proper and timely movement of freight and information, while providing exceptional customer service within the Air Import department by completing the following tasks:
- Ensure smooth and timely freight process flow.
- Ensure accurate and timely data entry into our operating system.
- Process pre alerts from overseas origins.
- Monitor/track shipments in transit to arrival.
- Timely update event codes in the import system.
- Liaise with airlines and sheds for any discrepancies.
- Liaise with collection drivers and the warehouse team.
- Create records for shipments in our customs facility.
- Settlement of consoles with overseas offices.
- Contribute to maintain strong relationships with vendors (airlines, trucking companies, and others).
- Meet compliance at all times to regulations, including internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies/requirements.
- Understand department process flow, constantly looking for areas of improved efficiency.
The successful applicant will work the following shift pattern: 4 days on 4 days off 6am - 6pm.
Qualifications:
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
- Pro-active, strong organizational skills.
Additional Information:
- 23 Days holiday
- Private Medical Insurance
- Dental and Optical cover
- Employee Stock Purchase Plan
- Training and Personnel Development Program
Air Import (Breakbulk Agent) employer: Expeditors International of Washington, Inc.
Contact Detail:
Expeditors International of Washington, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air Import (Breakbulk Agent)
✨Tip Number 1
Familiarise yourself with the air import process and logistics terminology. Understanding key concepts like freight flow, data entry, and compliance will help you speak confidently during interviews and demonstrate your knowledge of the industry.
✨Tip Number 2
Network with professionals in the logistics and supply chain sector. Attend industry events or join online forums to connect with people who can provide insights about the role and potentially refer you to opportunities at StudySmarter.
✨Tip Number 3
Research Expeditors and their approach to customer service in logistics. Being able to discuss their values and how they align with your own during an interview can set you apart from other candidates.
✨Tip Number 4
Prepare for situational questions that assess your problem-solving skills and ability to handle discrepancies. Think of examples from your past experiences where you successfully navigated challenges in a team environment.
We think you need these skills to ace Air Import (Breakbulk Agent)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Air Import (Breakbulk Agent) position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in logistics, customer service, and data entry. Use bullet points to make it easy to read and focus on achievements that demonstrate your skills in these areas.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your interpersonal skills and organizational abilities, providing specific examples of how you've successfully managed similar tasks in the past.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the logistics industry.
How to prepare for a job interview at Expeditors International of Washington, Inc.
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Air Import (Breakbulk Agent). Familiarise yourself with the key tasks such as freight process flow, data entry, and liaising with airlines. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Interpersonal Skills
Since effective communication is crucial in this role, be prepared to discuss examples of how you've successfully communicated with clients or colleagues in the past. Highlight your ability to listen and comprehend information clearly.
✨Demonstrate Organisational Skills
Prepare to share specific instances where your strong organisational skills have led to improved efficiency or successful project outcomes. This could include managing multiple shipments or ensuring compliance with regulations.
✨Research the Company Culture
Expeditors values professionalism and a friendly environment. Show that you align with their culture by discussing how you contribute to a positive workplace and your approach to customer service. This will help you stand out as a candidate who fits well within their team.
