At a Glance
- Tasks: Lead complex travel programs, ensuring smooth execution and delivery across teams.
- Company: Join Expedia Group, a global leader in travel technology and services.
- Benefits: Enjoy flexible work, competitive salary, and opportunities for professional growth.
- Other info: Inclusive workplace with a commitment to accessibility and career development.
- Why this job: Make a real impact on how millions experience travel every day.
- Qualifications: Experience in program management and strong technical understanding required.
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy.
Our five Behaviors - Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together - help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work.
Responsibilities:
- Lead the planning, execution, and delivery of complex cross-functional programs, defining clear objectives, scope, timelines, and success metrics across multiple teams or workstreams.
- Drive program governance by establishing and running routines such as status reviews, risk/issue management, dependency tracking, and decision forums to ensure predictable, high-quality outcomes.
- Own end-to-end program communications, providing concise, data-driven updates, dashboards, and insights to stakeholders and leadership, ensuring transparent visibility into progress, risks, and changes.
- Identify, analyze, and mitigate program risks and cross-team dependencies, using structured problem-solving, process improvement, and change management to keep delivery on track.
- Leverage and promote the use of data, tooling, AI-driven systems, and standardized frameworks to optimize execution, and safely integrate and operate AI/ML-enabled solutions that improve program outcomes and efficiency.
Qualifications:
- Bachelor’s degree in a relevant field or equivalent practical experience in program or project management in a technical or product-driven environment.
- Several years of experience leading multi-team or cross-functional programs from initiation through delivery, with accountability for scope, schedule, and quality.
- Proven experience working closely with engineering and product teams, demonstrating fluency in technical concepts, system and API dependencies, and data-driven decision making for program planning and execution.
- Demonstrated ability to manage program-level governance, including dependency management, risk/issue tracking, stakeholder alignment, and change control across services or domains.
- Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products or internal programs to enhance execution, visibility, or decision quality.
- Demonstrated track record leading complex, multi-workstream IT integration or organizational transformation programs.
- Experience driving enterprise-wide business continuity management (BCM) or disaster recovery programs, including familiarity with ISO 22301 or equivalent frameworks.
- Track record of managing stakeholder alignment across diverse groups, including legal, compliance, works councils, and multi-company leadership teams, in high-complexity, cross-org programs.
- Comfortable owning end-to-end program delivery across concurrent, interdependent programs, with the ability to set governance frameworks, delivery standards, and risk escalation paths across a portfolio.
Accommodation requests: Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request.
Location: UK - London
Type: Full time
Senior Manager, Program Manager in London employer: Expedia
Expedia Group is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Greater London. Employees benefit from a competitive compensation package, comprehensive benefits, and ample opportunities for professional growth, making it an ideal place for those looking to make a meaningful impact in the advertising technology space.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, Program Manager in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Senior Manager, Program Manager at Expedia!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Expedia or be willing to refer you for that Senior Manager, Program Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Expedia who’s on the lookout for their next Senior Manager, Program Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Senior Manager, Program Manager role at Expedia!
We think you need these skills to ace Senior Manager, Program Manager in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Expedia. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Expedia
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Expedia. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
