At a Glance
- Tasks: Shape innovative travel products and collaborate with diverse teams to enhance the travel experience.
- Company: Join Expedia Group, a leader in global travel technology and solutions.
- Benefits: Enjoy travel perks, flexible work, generous time-off, and career development resources.
- Other info: Be part of a vibrant community that celebrates diversity and fosters growth.
- Why this job: Make a real impact in the travel industry with cutting-edge AI and ML technologies.
- Qualifications: 5+ years of product management experience and knowledge of AI/ML concepts required.
The predicted salary is between 60000 - 80000 £ per year.
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Introduction to the team
In the B2B division, we bring Expedia Group's innovative technology and distribution solutions to partners across the world. These businesses include global financial institutions, corporate managed travel, offline travel agents, global travel suppliers (like major airlines) and many more.
We are looking for a high-performing Product Manager whose role is pivotal in shaping innovative travel products that align with strategic business objectives and delight travelers and partners. In this role, you will collaborate with cross-disciplinary teams to develop the next generation of travel platform, partnering closely with design, engineering, data science, finance, legal, and external partners to deliver a scalable, configurable, AI enabled travel platform that drives innovation and is at the forefront of the travel industry. Your efforts will focus on integrating advanced AI/ML technologies, conducting rigorous market analysis, and leading product direction with data-driven insights and strong customer empathy to define product strategy, prioritize roadmaps, and drive measurable business impact.
In this role, you will:
- Product Strategy & Vision
- Organize the strategic vision into key themes that solve both short-term and long-term traveler, partner, and business needs.
- Take a lead role in detailing a multi-quarter roadmap, articulating key themes, milestones, and trade-offs through a compelling narrative that resonates across senior leadership and cross-functional teams.
- Balance short-term and long-term business considerations with product decisions and partner with Finance to set incremental revenue targets.
- Drive innovation within the platform, exploring new use cases and experiences that increase customer confidence and drive metric improvement.
- Customer, Market & Commercial Insight
- Reference detailed market research and competitive analysis (customer segmentation, market sizing, partner needs) to inform strategy and roadmap.
- Clearly define the value proposition of the product through competitive analysis and/or understanding of customer pain points.
- Develop testable hypotheses that address industry and regulatory needs and drive performance outcomes; use experimentation to validate direction.
- Identify friction in the traveler journey (from discovery through post-trip servicing) and recommend customer-centric product and UX solutions to increase understanding, trust, and conversion.
- Data, Experimentation & AI/ML
- Facilitate integration of AI/ML into product functionality (e.g., personalization, pricing support, or servicing flows) by leveraging an understanding of model development (data collection and processing, model training, evaluation, deployment, and monitoring).
- Independently design product experiments, gather and analyze product data, draw insights, and make informed decisions; engage Data Analytics teams where deeper analysis is needed.
- Define new metrics, dashboards, and data sources to monitor the health of the product (e.g., attach rate, conversion, NPS/CSAT) and drive regular metric reviews that lead to concrete actions.
- Execution & Delivery
- Leverage understanding of technical architecture to ensure decisions address product requirements and adjust designs to account for dependent systems.
- Effectively prioritize initiatives and features using a data-informed framework that incorporates business impact, risk, customer value, and effort.
- Own product requirements documentation (PRDs, user stories, acceptance criteria) leveraging Expedia Group's standard toolkit; ensure clarity, completeness, and alignment to outcomes.
- Collaborate closely with engineering to break down user stories, identify and manage dependencies, and ensure predictable delivery against roadmap commitments.
- Facilitate alignment between engineering, design, operations, and partner teams by ensuring product goals and success measures are clearly articulated and visually represented.
- Create and interpret product experiments in partnership with UX and data teams to deliver platform value.
- Stakeholder Leadership & Communication
- Develop the ability to influence without formal authority, earning trust with peer leaders, functional partners, and external stakeholders.
- Encourage the team to achieve operational excellence, acting as a motivating and stabilizing force during planning, delivery, and incident response.
- Communicate effectively up, down, and across the organization, using data, insights, and storytelling to tailor messages to executives, cross-functional partners, and regional stakeholders.
- Demonstrate a proven track record of clearly and persuasively articulating product concepts, strategies, and decisions to cross-functional teams and, where appropriate, to partners and customers.
Experience and Qualifications
- Bachelor's degree in a related field, or equivalent related professional experience; 5+ years of relevant experience required.
- Master's degree in a related field, or equivalent related professional experience; 3+ years of relevant experience required.
- Proficiency in Agile product development practices.
- Knowledge of AI/ML concepts and their application in products.
- Knowledge of data science principles and experimentation, including A/B testing and hypothesis-driven development.
- Proficient written and verbal communication skills.
- Active listening and stakeholder management.
- Scientific method and problem decomposition.
- Ability to reverse engineer complex systems and flows.
- Business acumen and commercial mindset (P&L, pricing, and unit economics awareness).
- Ability to influence without authority.
- Appropriate, calculated risk-taking.
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
© 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners.
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Product Manager III, B2B Intelligent Experience Platform in London employer: Expedia
Expedia Group is an exceptional employer that prioritises its employees' well-being and professional growth, offering a comprehensive benefits package that includes travel perks, generous time-off, and flexible work arrangements. Our vibrant and inclusive culture fosters collaboration and innovation, empowering you to shape the future of travel while working alongside talented professionals in a dynamic environment. Join us in our mission to create memorable travel experiences for everyone, everywhere.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager III, B2B Intelligent Experience Platform in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Expedia!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Expedia would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Expedia through your school's career services!
We think you need these skills to ace Product Manager III, B2B Intelligent Experience Platform in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager III, B2B Intelligent Experience Platform, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager III, B2B Intelligent Experience Platform position at Expedia. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Expedia
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
