At a Glance
- Tasks: Grow partnerships and optimise accounts while delivering exceptional service.
- Company: Join Expedia Group, a global leader in travel and technology.
- Benefits: Flexible work environment, competitive salary, and career growth opportunities.
- Other info: Inclusive workplace committed to diversity and accessibility.
- Why this job: Make a real impact in the travel industry and help millions explore the world.
- Qualifications: 2+ years experience for Bachelor's or 0-2 years for Master's; strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors - Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together - help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
Role Summary
Grows a segment of the portfolio of accounts by managing them directly or contributing to deepening those partnerships. Analyzes business and operational performance to find opportunities for optimization. Handles service delivery for active accounts, communicating technical and operational impacts as needed. Ensures execution of account strategies and shares best practices across teams and regions.
Experience
- 2+ years for Bachelor's
- 0-2 years for Master's
Education
- Bachelor's or Master's or equivalent experience
Functional/Technical Skills
- Proficiency in English + local language of the market(s) where applicable
- Effective communicator
- Proficient in sales techniques
- Portfolio management, relationship account management, upselling, and cross-selling
Role Expectations
- Builds relationships with customer account team, including key buyers/decision makers.
- Assists in creating opportunities (e.g., progress meetings, fact-finding/exploratory meetings) to build customer account.
- Understands and reports a customer’s business issues through appropriate organization channels.
- Recommends products, services, and insights that meet customer needs.
- Acquires a good understanding of how the department operates and fits into the larger organization.
- Demonstrates awareness of the policies, practices, trends, and information (including competitor) that impact the organization and its customers.
- Documents components of a business case for change at the direction of more senior colleagues as needed.
- Acquires and maintains a working knowledge of financial data and the company’s standard contract terms and conditions by reading product literature, contracts, and asking questions of peers.
- Learns when to partner with legal resources to modify or adjust standard contract terms.
- Exchanges nuanced information to build consensus.
- Conducts straightforward cost, benefit, and risk analyses of possible solutions and the implications of not reaching an agreement.
- Identifies and actively engages stakeholders in decision making and strategies to benefit account and organization.
- Closes deals effectively.
- Develops understanding of customer's industry and competitive market.
- Attends meetings with customers to understand needs and expectations.
- Develops key value proposition statements, case studies, etc., to demonstrate the value of the company’s products, services, and solutions.
Accommodation requests
Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.
About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.
Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Business Development Manager, Advertising in London employer: Expedia
At Expedia Group, we pride ourselves on being an exceptional employer that champions a culture of inclusivity and growth. Our employees enjoy flexible working arrangements, comprehensive benefits, and the opportunity to make a meaningful impact in the travel industry while collaborating with passionate colleagues. Located in a vibrant environment, we offer unique advantages such as access to cutting-edge technology and a commitment to professional development, ensuring that every team member can thrive and succeed together.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Manager, Advertising in London
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Expedia who are looking for fresh talent for roles like Business Development Manager, Advertising.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Expedia and give you a leg up for your Business Development Manager, Advertising application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Business Development Manager, Advertising openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Business Development Manager, Advertising in London
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Business Development Manager, Advertising role at Expedia.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Business Development Manager, Advertising position at Expedia.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Expedia.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Expedia's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Business Development Manager, Advertising.
How to prepare for a job interview at Expedia
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Expedia.
