Expedia Group is seeking a motivated Customer Experience Manager to elevate our B2B servicing for RAPID API, TAAP and WLTP platforms. You’ll help define servicing requirements, drive initiatives from conception to deployment, and ensure scalable, reliable customer experiences.
You’ll collaborate across Product, Tech and Operations, leveraging automation and data-driven insights to reduce manual effort and improve partner satisfaction in a fast-paced, matrixed environment.
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B2B Travel Experience Lead employer: Expedia
Expedia Group is an exceptional employer, offering a dynamic work culture in the heart of London where innovation thrives. As a Data Scientist III, you will benefit from extensive opportunities for professional growth, mentorship, and collaboration with senior stakeholders, all while contributing to impactful projects that shape the future of travel. With a commitment to employee development and a focus on work-life balance, Expedia Group stands out as a rewarding place to advance your career in analytics.