Expedia Group in London seeks a Customer Experience Manager to improve B2B servicing within the TPSP organisation. You will lead initiatives from requirements through deployment, own servicing specs, and partner with Product, Tech and Operations to deliver scalable solutions.
You will leverage automation and data insights to reduce manual effort, while ensuring principled servicing configurations for new and existing partners. Strong communication and problem-solving are essential.
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B2B Customer Experience Lead, Travel Tech employer: Expedia
Expedia Group is an exceptional employer, offering a dynamic work culture in the heart of London where innovation thrives. As a Data Scientist III, you will benefit from extensive opportunities for professional growth, mentorship, and collaboration with senior stakeholders, all while contributing to impactful projects that shape the future of travel. With a commitment to employee development and a focus on work-life balance, Expedia Group stands out as a rewarding place to advance your career in analytics.
