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For Companies At a Glance
- Tasks: Lead and innovate B2B sales solutions using AI to enhance global travel experiences.
- Company: Join Expedia Group, a leader in global travel technology.
- Benefits: Enjoy travel perks, flexible work, generous time-off, and career development resources.
- Why this job: Shape the future of travel while empowering a diverse team.
- Qualifications: 10+ years in Sales Operations with leadership experience and strong tech skills.
- Other info: Be part of a vibrant community that celebrates differences and fosters growth.
The predicted salary is between 43200 - 72000 £ per year.
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Role Summary
The Director, B2B Sales Solutions & AI Innovation is responsible for defining, building, and scaling the tools, processes, and capabilities that enable our global Sales organization to operate with excellence. This role leads a small team, focused on empowering sellers and sales leaders through streamlined workflows, data-driven processes, effective tools, and adoption of emerging technologies (including AI-enabled solutions). The Director will work cross-functionally with Sales, Marketing, Product, Finance, and Operations leaders to understand business needs and translate them into scalable, repeatable capabilities that drive productivity, consistency, and revenue outcomes. This is a strategic, high-impact leadership role with visibility across the Commercial organization.
Key Responsibilities
- Strategy & Leadership: Develop the long-term vision and roadmap for Sales Capabilities in alignment with Commercial strategy. Lead and mentor a high-performing team across process design, capability development, tool enablement, and change management. Serve as a strategic partner for Sales leadership on capability needs, pain points, and investment priorities.
- Capabilities & Tooling: Lead the prioritisation, development, and adoption of key sales tools. Evaluate external tooling and industry solutions, benchmark them against internal capabilities, and develop robust business cases and recommendations. If necessary, lead vendor engagement, contracting, implementation, and successful launch. Collaborate with cross-functional teams to identify capability gaps and deliver solutions that support global teams at scale. Champion AI-driven capabilities and ensure they are integrated effectively into sales workflows.
- Change Management & Adoption: Drive organizational readiness and enablement for new tools, processes, and ways of working. Develop communication and rollout plans to ensure high adoption across geographies and sales segments. Measure adoption, effectiveness, and ROI of capabilities and make data-driven improvements.
- Cross-Functional Collaboration: Partner with Product and Tech on capability requirements and prioritization. Work with Marketing, Operations, and Sales Excellence and Support to ensure consistent execution across the Commercial lifecycle. Serve as a point of escalation for capability-related issues impacting the field.
Skills & Experience Required
- 10+ years of experience in Sales Operations, Commercial Operations, Revenue Operations, or related functions.
- 5+ years in a leadership role managing teams across process, tooling, or capability development.
- Proven track record designing and scaling complex sales processes in a global organization.
- Deep expertise in Sales technology (CRM, automation tools, enablement platforms; Salesforce expertise strongly preferred).
- Experience implementing or integrating AI-powered capabilities or automation initiatives.
- Strong stakeholder management skills with the ability to influence senior leaders.
- Exceptional communication, strategic thinking, and project leadership abilities.
- Comfortable navigating ambiguity and building structure in evolving business environments.
Preferred Qualifications
- Experience in a large, matrixed technology or travel industry organization.
- Experience building capabilities for both enterprise and SMB sales motions.
- Background in change management, continuous improvement, or process excellence frameworks.
- Global team leadership experience.
Accommodation
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please contact us. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Director, B2B Sales Solutions & AI Innovation in London employer: Expedia, Inc.
Contact Detail:
Expedia, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, B2B Sales Solutions & AI Innovation in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Expedia Group. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At Expedia, they value diversity and collaboration, so be ready to share how you embody these traits in your work.
✨Tip Number 3
Showcase your skills with real examples. When discussing your experience, highlight specific projects where you've driven results, especially in sales operations or AI innovation.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining the team at Expedia Group.
We think you need these skills to ace Director, B2B Sales Solutions & AI Innovation in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in Sales Operations and AI innovation. We want to see how your skills align with our vision for the future of travel!
Showcase Your Leadership Skills: As a Director, you'll be leading a team, so don’t forget to emphasise your leadership experience. Share examples of how you've mentored teams and driven change in previous roles – we love a good success story!
Be Data-Driven: Since this role involves measuring effectiveness and ROI, include any relevant metrics or data from your past experiences. We appreciate candidates who can back up their achievements with numbers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining our vibrant community!
How to prepare for a job interview at Expedia, Inc.
✨Know Your Stuff
Before the interview, dive deep into the company’s mission and values. Understand how they align with your experience in sales operations and AI innovation. Be ready to discuss specific examples of how you've driven change and implemented tools in previous roles.
✨Showcase Your Leadership Skills
As a Director, you'll need to demonstrate your ability to lead and mentor teams. Prepare to share stories about how you've developed high-performing teams and managed cross-functional collaborations. Highlight your strategic thinking and how it has led to successful outcomes.
✨Be Data-Driven
Since this role involves measuring effectiveness and ROI, come prepared with metrics from your past experiences. Discuss how you’ve used data to drive decisions and improve sales processes. This will show that you can bring a results-oriented mindset to the team.
✨Embrace Change Management
Change is a constant in any organisation, especially in tech and travel. Be ready to talk about your experience with change management and how you've successfully rolled out new tools or processes. Share your strategies for ensuring high adoption rates among teams.
