Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage integration projects and guide partners through API launches.
- Company: Expedia Group powers global travel with cutting-edge tech and a vibrant community.
- Benefits: Enjoy travel perks, flexible work options, generous time-off, and career development resources.
- Why this job: Shape the future of travel in a supportive culture that celebrates diversity and teamwork.
- Qualifications: Experience with APIs, middleware integration, and strong problem-solving skills required.
- Other info: Recognised as a Best Place to Work by Glassdoor in 2024.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Integration Engagement Manager
Introduction to the team
Travel Partnerships and Advertising helps partners, including hotels, airlines, destination marketing organizations (DMOs) and more, deliver excellent traveler and B2B experiences. We drive growth for our partners and the Expedia Group marketplace through competitive supply, our leading advertising and travel media network and affiliate solutions.
As an Integration Engagement Manager, you will work directly with our Integration Connectivity Providers to manage integration projects from initiation to completion. You will help guide and consult partners through questions, development, testing, and eventual API launch. In this position, you will be critical to connecting new partners as well as certifying existing partners on new feature adoptions.
In this role, you will:
-
Lead larger scope projects to assure the integrity of lodging-related data and contribute to quality delivery within established SLAs.
-
Lead the development of internal integration processes and help define the standards for excellence. Become a functional specialist for connectivity transactions.
-
Lead communication and reporting on vendor certification progress. Work closely with Integration Engineers, Product and Technical Support as technical issues arise during the implementation of APIs.
-
Work with Technical Relationship Managers to coordinate the integration project kickoffs. Own full-cycle certification testing for various Expedia APIs with new/existing partners.
-
Provide the partner with standard methodologies for making the integration a success. Answer technical inquiries from all vendors relating to Expedia APIs
-
Perform testing of various scenarios to ensure integration health and performance, system functionality, and behavior.
-
Advance system issues with the appropriate support teams and engage internal technology teams to discuss product development and support.
Experience and qualifications:
-
Experience with HTTP clients (Insomnia, POSTman), Salesforce, Splunk, Kibana, Outlook, Slack, and the capacity to read and understand GraphQL, JSON, and XML messages.
-
Solid understanding of middleware integration platforms, system architecture, product APIs, web tools, testing environments, and internet protocols (HTTP, SSL, REST)
-
Integration/Technical Experience: Proficient experience in EAI or B2B integrations
-
Proficient in reviewing and troubleshooting using development logs and testing tools.
-
Problem Solving: Takes initiative to identify current and potential problems and discern the best solutions, involving internal or external resources.
-
Results-oriented: You work towards efficiency, taking ownership of issues.
-
Ability to work independently under tight deadlines, and thrive in a multi-tasked, constantly evolving environment, while maintaining a focus on goals
-
Communication: Able to communicate across all levels of the organization hierarchy. Ability to communicate in technical terms to non-technical resources and speak technically with technical resources.
-
Handling Complexity: Work across teams to achieve goals and resolve issues, remaining educated and up to date on new technologies and system developments, and ability to prioritize multiple projects and initiatives simultaneously.
#LI-DNI
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.\\n#J-18808-Ljbffr
Integration Engagement Manager employer: Expedia, Inc.
Contact Detail:
Expedia, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Integration Engagement Manager
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as HTTP clients like Postman and tools like Salesforce and Splunk. Having hands-on experience or even completing relevant online courses can give you a significant edge.
✨Tip Number 2
Network with current or former employees of Expedia Group on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and the role itself, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your problem-solving skills in detail. Think of specific examples where you've successfully navigated complex integration projects or technical challenges, as this will demonstrate your capability to handle the responsibilities of the Integration Engagement Manager role.
✨Tip Number 4
Stay updated on the latest trends in middleware integration and API development. Being knowledgeable about current technologies and best practices will not only impress your interviewers but also show your commitment to continuous learning in this fast-evolving field.
We think you need these skills to ace Integration Engagement Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Integration Engagement Manager. Familiarise yourself with the key skills and experiences required, such as proficiency in EAI or B2B integrations and knowledge of APIs.
Tailor Your CV: Customise your CV to highlight relevant experience that aligns with the job description. Emphasise your technical skills, problem-solving abilities, and any previous experience with integration projects or API management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and technology. Explain why you are a great fit for the role and how your background can contribute to the success of Expedia Group's partnerships.
Highlight Communication Skills: Since the role requires effective communication across various levels, ensure you provide examples of how you've successfully communicated complex technical information to non-technical stakeholders in your application.
How to prepare for a job interview at Expedia, Inc.
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of an Integration Engagement Manager. Familiarise yourself with the key tasks such as managing integration projects, guiding partners through API launches, and leading communication on vendor certification progress.
✨Showcase Technical Knowledge
Be prepared to discuss your experience with HTTP clients, middleware integration platforms, and APIs. Highlight your proficiency in tools like POSTman and your ability to read GraphQL, JSON, and XML messages. This will demonstrate your technical expertise and readiness for the role.
✨Communicate Effectively
Since the role requires communication across various levels of the organisation, practice explaining complex technical concepts in simple terms. Be ready to provide examples of how you've successfully communicated with both technical and non-technical stakeholders in the past.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of specific instances where you've identified issues and implemented solutions, especially in a technical context. This will show your initiative and results-oriented mindset, which are crucial for this position.
