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For Companies At a Glance
- Tasks: Design user experiences that make travel unforgettable for millions.
- Company: Join a leading global travel brand with a vibrant and inclusive culture.
- Benefits: Enjoy travel perks, flexible work, generous time-off, and career development resources.
- Why this job: Shape the future of travel and create impactful loyalty experiences.
- Qualifications: 7+ years in user experience design and a passion for problem-solving.
- Other info: Be part of a diverse team that values creativity and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model, and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey.
We're looking for a Senior User Experience Designer who is a visible design and practice lead and an emerging thought leader. Working across Loyalty on our Expedia brands, you'll collaborate closely with product owners, marketing partners, designers, researchers, and engineers to create rewarding and delightful customer experiences that help millions of people see and enjoy more of the world. We're looking for someone who's energized by complex problems and thinks deeply about how to create lasting value for travelers. Your work will shape loyalty experiences that recognize, reward, and retain travelers—strengthening long-term relationships and driving meaningful engagement across the journey.
If you're excited to design loyalty experiences that scale globally and make travelers feel truly valued, we'd love to hear from you.
In this role, you will:
- Lead the creation of compelling, user-centered designs that shape loyalty experiences across Expedia brands, ensuring they are impactful, scalable, and globally relevant.
- Collaborate closely with cross-functional partners—including product managers, marketing, researchers, and engineers—to identify opportunities, synthesize research findings, and translate insights into actionable design solutions.
- Champion and advocate for human-centered product strategy, driving experience roadmaps and negotiating priorities that balance immediate business needs with long-term vision.
- Mentor and guide other designers, fostering a culture of feedback, inclusivity, accessibility, and creative problem-solving within the team.
- Build and evolve design systems and reusable components, ensuring design solutions are modular, adaptable, and technically feasible for large-scale, multi-platform delivery.
- Safely integrate and operate AI/ML-enabled solutions that improve outcomes, leveraging AI-driven systems, tools, or workflows to enhance traveler engagement and deliver innovative product experiences.
Minimum Qualifications:
- Bachelor's degree or higher in Design, Human-Computer Interaction, User Experience, or a related technical field; or equivalent related professional experience.
- 7+ years of relevant professional experience in user experience design.
- Demonstrated expertise in facilitation, information architecture, and working within technical platform constraints.
- Proven experience designing across multiple platforms, including native (iOS, Android) and web environments, with a strong understanding of responsive design principles and accessibility standards.
- Track record of developing and presenting design work and strategy to executive leadership and collaborating with cross-functional teams to deliver high-quality, user-centered design solutions.
Preferred Qualifications:
- Experience designing for accessibility compliance (e.g., WCAG 2.1 AA), including screen readers, keyboard navigation, color contrast, and assistive technologies for diverse user needs.
- Demonstrated ability to mentor and grow junior designers, fostering skill development and a collaborative team culture.
- Experience leading large, complex projects in a global, matrixed organization, including the development of project artifacts and scalable design systems.
- Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real-world products, particularly in the context of enhancing customer experience and engagement.
- Deep understanding of scalable design processes and systems, including creating adaptive patterns and integrating technical building blocks for modular, reusable solutions.
Accommodation:
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Senior User Experience Designer in England employer: Expedia, Inc.
Contact Detail:
Expedia, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior User Experience Designer in England
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with current employees at Expedia Group. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work. When you get the chance to chat with recruiters or hiring managers, be ready to discuss how your designs have made a difference.
✨Tip Number 3
Prepare for interviews by practising common UX design questions and scenarios. Think about how you’d tackle complex problems and be ready to share your thought process. We want to see how you think, not just what you’ve done!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles there, so keep checking back for new opportunities!
We think you need these skills to ace Senior User Experience Designer in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior User Experience Designer role. Highlight your relevant experience and skills that align with our values and the job description. We want to see how you can contribute to shaping the future of travel!
Showcase Your Design Process: When applying, don’t just list your past projects—explain your design process! We love to see how you tackle complex problems and create user-centred solutions. Share your thought process and the impact your designs have had on users.
Be Authentic: Let your personality shine through in your application. We value diversity and want to know who you are beyond your skills. Share your passion for travel and design, and how you envision contributing to our vibrant community at Expedia Group.
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. This way, your application will reach the right people, and you’ll be one step closer to joining our team of innovative thinkers!
How to prepare for a job interview at Expedia, Inc.
✨Know Your User Experience Fundamentals
Make sure you brush up on your user experience principles, especially those related to accessibility and responsive design. Be ready to discuss how you've applied these in past projects, as this role requires a deep understanding of creating user-centred designs.
✨Showcase Your Collaborative Spirit
This position involves working closely with product managers, engineers, and other designers. Prepare examples of how you've successfully collaborated on complex projects in the past. Highlight your ability to synthesise research findings into actionable design solutions.
✨Prepare for Design Challenges
Expect to face some design challenges during the interview. Think about how you would approach creating loyalty experiences that are impactful and scalable. Practise articulating your thought process and decision-making strategies when tackling complex problems.
✨Demonstrate Your Mentorship Skills
As a senior designer, you'll be expected to mentor junior designers. Be prepared to discuss your mentoring style and share specific examples of how you've helped others grow in their design careers. This will show your commitment to fostering a collaborative team culture.
