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- Tasks: Lead and optimise our Hotel Connectivity strategy while managing a global team.
- Company: Expedia Group, a leader in global travel technology.
- Benefits: Exciting travel perks, generous time-off, flexible work model, and career development resources.
- Why this job: Shape the future of travel and make a real impact in a vibrant community.
- Qualifications: 10+ years in commercial roles with strong leadership and analytical skills.
- Other info: Join a diverse team committed to inclusivity and innovation.
The predicted salary is between 43200 - 72000 £ per year.
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
About the team The Lodging Connectivity team at Expedia Group connects our global marketplace to leading Hotel and Vacation Rental connectivity providers—expanding traveller choice and driving competitive selection across our brands.
About the role We’re looking for a Director, Hotel Connectivity Account Management to help drive, manage and optimise our Hotel Connectivity provider network. You’ll drive our Hotel Connectivity strategy, whilst managing and helping the account management team drive adoption and usage of Expedia Group’s API suite.
What you will do
- Drive and execute the Hotel Connectivity Strategy to a team of global Hotel Connectivity Account Managers through OKRs, KPIs and other performance metrics.
- Advocate the Hotel Connectivity space internally across multiple teams, locations, functions, and stakeholders.
- Lead commercial contract conversations with key partners, navigating both external and internal stakeholders to deliver on partnership goals.
- Responsible for account management, existing business activity, and regional level financial goals for regional and global accounts.
- Setting and driving business, team and stakeholder strategy.
- Act as an innovator and thought leader around new products, technologies, and offerings.
- Drive leaders within your team to develop a performance-focused strategy through effective account plans and innovation to drive sales performance and effectiveness.
- Identify business opportunities by acting as an industry expert to provide insight and support a competitive strategy.
- Provide strategic advice to connectivity account managers to assist them in achieving business goals by defining, negotiating, and delivering value-added solutions to all stakeholders and serving as a customer advocate.
What You’ll Bring
- 10+ years within a commercial role driving Tech account management teams, ideally within Travel, tech ecosystems or similar.
- Strong leadership skills with a strong thirst to build high performing teams.
- Recognised business acumen with a go-getter mindset.
- Proficiency in corporate contracting to large enterprise value.
- Analytical thinker with experience using data to identify trends, evaluate opportunities and guide decisions.
- Excellent communicator and collaborator, comfortable working cross-functionally with commercial, product, and technical teams.
- Results-oriented and organised, able to manage multiple priorities in a fast-paced, matrixed environment.
- Proactive, resourceful and passionate about building scalable business growth.
- English fluency required; additional languages are a plus.
Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Director, Hotel Connectivity Account Management employer: Expedia, Inc.
Contact Detail:
Expedia, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Hotel Connectivity Account Management
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Expedia Group. Attend events, join online forums, and don’t be shy about sliding into DMs on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for travel! When you get the chance to chat with potential employers, share your travel experiences and how they’ve shaped your perspective. This not only makes you memorable but also aligns perfectly with Expedia’s mission of making travel smoother for everyone.
✨Tip Number 3
Prepare for interviews by researching the company culture and values. Familiarise yourself with Expedia Group’s leadership agreements and think about how your own values align. This will help you demonstrate that you’re not just a fit for the role, but for the team too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Expedia family. Let’s make this happen together!
We think you need these skills to ace Director, Hotel Connectivity Account Management
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Director, Hotel Connectivity Account Management role. Highlight your experience in tech account management and how it aligns with our mission at Expedia Group. We want to see how you can drive our Hotel Connectivity strategy!
Showcase Your Leadership Skills: We’re looking for someone with strong leadership skills, so don’t hold back! Share examples of how you've built high-performing teams and driven results in your previous roles. This is your chance to shine and show us what you can bring to the table.
Be Data-Driven: As an analytical thinker, make sure to include any relevant data or metrics that demonstrate your success in previous positions. We love seeing how you’ve used data to identify trends and guide decisions—this will really resonate with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our amazing company culture there!
How to prepare for a job interview at Expedia, Inc.
✨Know Your Stuff
Before the interview, dive deep into Expedia Group's Hotel Connectivity strategy and understand their API suite. Familiarise yourself with recent trends in travel tech and how they impact account management. This will show your passion for the industry and your readiness to contribute.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing high-performing teams. Think about specific challenges you've faced and how you motivated your team to achieve results. This is crucial for a Director role, so make it count!
✨Be a Problem Solver
Expect questions that assess your analytical thinking and problem-solving skills. Prepare to discuss how you've used data to identify opportunities and drive decisions in past roles. Being able to articulate your thought process will impress the interviewers.
✨Communicate Effectively
Practice articulating your ideas clearly and confidently. Since the role involves collaboration across various teams, demonstrate your ability to communicate complex concepts simply. Role-play with a friend or use a mirror to refine your delivery.
