B2B Customer Experience Manager, Automation & Insights

B2B Customer Experience Manager, Automation & Insights

Full-Time On-site
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Expedia Group in London is seeking a Customer Experience Manager to enhance B2B servicing for RAPID API, TAAP, and WLTP within the TPSP organization. You will drive scalable, resilient solutions with a focus on automation and data-driven insights.

You will build strong cross-functional relationships across Product, Tech, and Operations, lead major initiatives, map processes, and ensure operational readiness. A related degree and strong communication are essential.

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B2B Customer Experience Manager, Automation & Insights employer: Expedia, Inc.

Expedia Group is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for a Senior Loyalty Product Manager. With a strong focus on employee growth and development, team members are encouraged to explore new ideas and enhance their skills in a dynamic environment. Located in a vibrant city, employees enjoy unique benefits and the opportunity to make a meaningful impact on customer experiences across a global platform.

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Contact Details:

Expedia, Inc. Recruitment Team