At a Glance
- Tasks: Manage hotel partnerships and optimise their performance on Expedia's platform.
- Company: Join Expedia Group, a global leader in travel and technology.
- Benefits: Competitive salary, travel perks, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on collaboration and inclusivity.
- Why this job: Make a real impact in the travel industry while building valuable relationships.
- Qualifications: 1-2 years of experience in account management; strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
At Expedia Group, we help travelers explore the world, one journey at a time.
As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy.
Travel Partnerships and Advertising helps partners, including hotels, vacation rentals, airlines, destination marketing organizations (DMOs) and more, deliver excellent traveler and B2B experiences.
We drive growth for our partners and the Expedia Group marketplace through competitive supply and our leading advertising and travel media network.
The Associate Market Manager's primary responsibility in his assigned territory is to initiate, develop, and maintain a high-quality portfolio of hotel products (i. e. relevant, attractive, and competitive) for Expedia's fast-growing global customer base.
In doing so, Associate Market Managers will also continuously work with their hotel partners to help them maximize the production potential from their participation in the Expedia marketplace by smartly utilizing the power of Expedia Group’s unique data insights, marketing, distribution, and revenue management toolset.
What you'll do
- Consistently leverage data specific to their market available in Expedient, Expedia's proprietary market insights and activity prioritization dashboard, and local market knowledge.
- Build and progressively expand their portfolio of local hotel partners by introducing prospective high potential partners to Expedia's global value proposition and facilitating their onboarding process.
- Develop and sustain strong partner relationships by providing relevant data insights and superior consulting services to hotel partners (revenue management advice, marketing opportunities on the Expedia marketplace).
- Ensure that their partner hotels' product (content, rates, and availability) is consistently optimized and competitive on the Expedia sites to maximize customer conversion.
- Secure additional inventory over high demand and compression periods to satisfy customers' pressing needs.
- Secure seasonal deals, evergreen and dynamic promotions within the guidelines set by Management to support the brands' merchandising and marketing efforts.
- Promote and develop hotel partners' high engagement with Expedia's full suite of:
- Unique market insights (partner reports, competitive data, key performance drivers)
- Revenue management tools (dynamic promotions, packages, fenced deals, mobile)
- Marketing and merchandising opportunities
- Specialized brands (e. g., Hotwire, Media Solutions) potential opportunities
- Self‑service tools (Expedia Partner Central), connectivity solutions (Expedia Quick Connect) and key support functions (Property Assistance team)
- Execute effectively based on KPI metrics (targets, goals and/or strategic objectives) set by leadership.
- Other reasonable duties, as assigned.
Who you are
- Bachelor's degree major in tourism or hospitality is a plus but not required.
- 1-2 years of experience; some account management experience preferred.
- Travel will be required for market visits.
- Strong organization, prioritisation, and time‑management skills; ability to multi‑task effectively and prioritise work with a focus on achieving KPIs set by leadership.
- Proven follow‑up/persistence when facing challenging situations.
- Sincere relationship builder; earns the confidence of others; bridging and sustaining solid partnerships based on mutual support through a collaborative style.
- Demonstrates problem‑solving skills.
- Ability to select and present insightful datasets including performance, market, and competitor analysis and to implement meaningful action plans based on the data.
- Proficiency in English; other language skills may be required depending on the location.
- Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to.
- Ability to effectively communicate to various levels and through a variety of communication channels.
- Ability to work independently as well as be a strong team player, always seeking to improve team and organizational performance.
- Help other team members acquire skills or achieve targets/goals.
- Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce.
All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
#J-18808-Ljbffr
