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- Tasks: Manage relationships with travel partners and drive business growth through strategic collaboration.
- Company: Join Expedia Group, a leader in global travel innovation.
- Benefits: Enjoy travel perks, flexible work, generous time-off, and career development resources.
- Why this job: Shape the future of travel while building strong partnerships in a dynamic environment.
- Qualifications: 3 years of B2B Account Management experience in the Travel industry required.
- Other info: Remote work with occasional travel; recognised as a Best Place to Work.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees\\\’ passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
*Please note that this role is a 25 month Fixed-Term Contract*
Private Label Solutions (PLS) is the B2B arm of Expedia Group. We open up our supply and innovative technology to businesses looking to take on the world of travel. These businesses, sometimes referred to as our ‘demand partners’, include global financial institutions (e.g. AMEX), corporate managed travel, offline travel agents (e.g. Flight Centre), global travel suppliers (e.g. Delta) and many more.
In this role, you will be responsible for handling PLS’s relationships with our medium existing partners. You will mainly be focused on servicing medium-sized accounts, but there will also be a requirement to identify which smaller sized revenue partners have the potential to grow into medium or large partners in the future. You will partner with accounts mainly through remote work, but there will also be some face-to-face interaction.
In this role you will provide leadership to your portfolio of partners, navigating the PLS organization and involving other teams as needed. You will handle all activity related to your partners and engage technology, customer operations, finance, sales support, analytics, and legal teams as necessary. Partnering closely with business development, you will ensure a smooth account transition process for medium-sized partners and drive strong post-launch results.
In this role, you will
- Leading a portfolio of around 6 to 10 partners at any given time in the Northern Europe & Southeastern Europe Region.
- Help our team implement business strategies and position PLS as partner of choice.
- Accurately diagnose known and unknown partner business needs and collaborate with Marketing, Operations, Technology, Finance, Supply and Site Optimization.
- Renegotiate and renew contracts with partners to develop mutually beneficial deals for both Expedia and the partner.
- Identify best practices and proactively share them with affiliate partners.
- Form strong business relationships remotely (via phone, Zoom, email) and occasionally face to face. Some travel is required (~10% of your time / 20 – 30 days per year).
Who you are
- Proficiency in English; other European languages are beneficial, preferably Swedish, Dutch, Romanian or German.
- Minimum 3 years of B2B Account Management experience in the Travel industry, with strong negotiation skills and ability to build long-term strategic relationships.
- Proficiency in Microsoft Word, Excel, and PowerPoint, with the ability to thrive in a fast-paced, multi-tasked environment.
- Proven experience working with sales incentives and familiarity with marketing initiatives (SEO, SEM) and analytics.
- Skilled in navigating complex organizational structures and engaging board-level stakeholders to drive positive decisions.
- Strong analytical, numerical, and problem-solving skills, with a quick learning ability.
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team. This is a below-the-line note rather than a link.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and to be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group\\\’s family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. All rights reserved. Trademarks and logos are the property of their respective owners.
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you\\\’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
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Account Manager, London (2 year FTC) employer: Expedia, Inc.
Contact Detail:
Expedia, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager, London (2 year FTC)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Expedia Group on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us how you align with our mission to create a welcoming environment and drive success together. We love candidates who resonate with our vibe!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in B2B Account Management makes you the perfect fit for the role. Highlight your negotiation skills and ability to build long-term relationships – we want to hear your success stories!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us that you’re genuinely interested in the role and appreciate the opportunity to connect.
We think you need these skills to ace Account Manager, London (2 year FTC)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your B2B experience in the travel industry and showcase your negotiation skills. We want to see how you can bring value to our team!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that align with the job description. We love seeing how you've successfully built long-term relationships and navigated complex situations.
Be Authentic: Let your personality shine through in your application. We’re looking for someone who fits into our vibrant culture, so don’t be afraid to show us who you are and what makes you unique!
Apply Through Our Website: Remember to submit your application through our official website. It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details about the role and our amazing benefits there!
How to prepare for a job interview at Expedia, Inc.
✨Know Your Partners
Before the interview, research the medium-sized partners you'll be working with. Understand their business needs and how Expedia's Private Label Solutions can benefit them. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Showcase Your Negotiation Skills
Prepare examples of past negotiations you've successfully handled. Highlight how you built long-term relationships and created mutually beneficial deals. This is crucial for the Account Manager role, so make sure to articulate your strategies clearly.
✨Familiarise Yourself with Tech Tools
Since the role involves engaging with various teams and using technology, brush up on your skills in Microsoft Word, Excel, and PowerPoint. Be ready to discuss how you've used these tools in previous roles to drive results and manage accounts effectively.
✨Practice Remote Communication
Given that most interactions will be remote, practice your communication skills over video calls. Ensure you can convey your ideas clearly and confidently through platforms like Zoom. This will help you stand out as someone who can build strong relationships, even from a distance.