Windows Infrastructure Engineer III - Endpoint Management

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Expedia Technology teams partner with our Product teams to create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction.

The Windows Infrastructure Engineer III is part of the Endpoint Management team which sits within our Technology division. This team is responsible for overseeing and securing all devices that connect to our network with key responsibilities including device management, security policies, software updates & patching, access control, and collaborating closely with Field Services and other cross-functional teams.

In This Role, You Will

• Endpoint Management: Own the lifecycle management of all Windows endpoints across the enterprise.
• Intune Design & Implementation: Design, implement, and maintain Intune and Entra-based policies for configuration, compliance, and security.
• Patching Strategy: Lead patching strategy and execution to ensure devices remain secure and up to date.
• Scripting & Automation: Develop and maintain automation workflows using PowerShell and other scripting tools.
• Technical Roadmap: Define the technical roadmap and drive adoption of modern endpoint management practices.
• Problem Solving: Troubleshoot and resolve complex issues related to Windows configuration, enrollment, and policy enforcement.
• Documentation: Create and maintain accurate technical documentation and standard operating procedures.
• Collaboration: Collaborate with security, networking, and support teams to align device policy with organizational goals.
• Monitoring: Monitor endpoint health, compliance, and telemetry data to proactively identify areas for improvement.
• Mentorship: Provide mentorship and direction to junior engineers and support staff.
• Evaluation: Evaluate new tools, features, and technologies to continuously improve the endpoint ecosystem.

Experience & Qualifications

• Education: Bachelor’s degree in Computer Science, Engineering, or equivalent professional experience.
• Year of Experience: 4+ years of experience in Endpoint/Intune Engineering or Systems Administration, preferably cloud-based.
• Technical Experience: Microsoft Active Directory and Microsoft Entra ID, Microsoft Intune (Configuration Policy + Endpoint Security/Application Packaging/Remediations and Platform Scripts), Advanced PowerShell knowledge & advanced ability in scripting and automation, Experience in cloud-based technology with Azure experience being highly preferred.
• Required Skills: Self-motivated with the ability to track trends, propose solutions, and drive implementation; Skilled in troubleshooting and resolving complex technical issues; Proficient in creating and maintaining clear IT documentation; Strong communicator, able to explain complex topics to any audience.

Nice To Have Qualifications

• Mobile Device Management (MDM) in Intune (iOS + Android), BYOD, etc.
• AutoPilot provisioning.
• Microsoft Graph (or other) API.
• Intune SCEP/NDES understanding and/or deployment.
• GitHub repository management experience.
• Endpoint "privilege management" (JIT Admin).
• Chrome/Edge enterprise management.
• PatchMyPC.
• M365 admin/tasks.
• Microsoft System Center Orchestrator.
• Windows Update for Business.
• Windows Hello for Business.
• Google Cloud.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.