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- Tasks: Lead user-centered designs that enhance loyalty experiences across Expedia brands.
- Company: Join a diverse and innovative team at Expedia Group, shaping the future of travel.
- Benefits: Enjoy travel perks, flexible work, generous time-off, and career development resources.
- Why this job: Make a real impact on global travel experiences while working with cutting-edge technology.
- Qualifications: 7+ years in user experience design and a passion for solving complex problems.
- Other info: Be part of an award-winning culture that values inclusivity and creativity.
The predicted salary is between 36000 - 60000 £ per year.
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
We’re looking for a Senior User Experience Designer who is a visible design and practice lead and an emerging thought leader. Working across Loyalty on our Expedia brands, you’ll collaborate closely with product owners, marketing partners, designers, researchers, and engineers to create rewarding and delightful customer experiences that help millions of people see and enjoy more of the world. We’re looking for someone who’s energized by complex problems and thinks deeply about how to create lasting value for travelers. Your work will shape loyalty experiences that recognize, reward, and retain travelers—strengthening long-term relationships and driving meaningful engagement across the journey. If you’re excited to design loyalty experiences that scale globally and make travelers feel truly valued, we’d love to hear from you.
In This Role, You Will
- Lead the creation of compelling, user-centered designs that shape loyalty experiences across Expedia brands, ensuring they are impactful, scalable, and globally relevant.
- Collaborate closely with cross-functional partners—including product managers, marketing, researchers, and engineers—to identify opportunities, synthesize research findings, and translate insights into actionable design solutions.
- Champion and advocate for human-centered product strategy, driving experience roadmaps and negotiating priorities that balance immediate business needs with long-term vision.
- Mentor and guide other designers, fostering a culture of feedback, inclusivity, accessibility, and creative problem-solving within the team.
- Build and evolve design systems and reusable components, ensuring design solutions are modular, adaptable, and technically feasible for large-scale, multi-platform delivery.
- Safely integrate and operate AI/ML-enabled solutions that improve outcomes, leveraging AI-driven systems, tools, or workflows to enhance traveler engagement and deliver innovative product experiences.
Minimum Qualifications
- Bachelor’s degree or higher in Design, Human-Computer Interaction, User Experience, or a related technical field; or equivalent related professional experience.
- 7+ years of relevant professional experience in user experience design.
- Demonstrated expertise in facilitation, information architecture, and working within technical platform constraints.
- Proven experience designing across multiple platforms, including native (iOS, Android) and web environments, with a strong understanding of responsive design principles and accessibility standards.
- Track record of developing and presenting design work and strategy to executive leadership and collaborating with cross-functional teams to deliver high-quality, user-centered design solutions.
Preferred Qualifications
- Experience designing for accessibility compliance (e.g., WCAG 2.1 AA), including screen readers, keyboard navigation, color contrast, and assistive technologies for diverse user needs.
- Demonstrated ability to mentor and grow junior designers, fostering skill development and a collaborative team culture.
- Experience leading large, complex projects in a global, matrixed organization, including the development of project artifacts and scalable design systems.
- Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products, particularly in the context of enhancing customer experience and engagement.
- Deep understanding of scalable design processes and systems, including creating adaptive patterns and integrating technical building blocks for modular, reusable solutions.
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Senior User Experience Designer employer: Expedia Group
Contact Detail:
Expedia Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior User Experience Designer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work. When you get the chance to chat with potential employers, be ready to discuss your design process and how you tackle complex problems.
✨Tip Number 3
Prepare for interviews by practising common UX design questions and scenarios. Think about how you can demonstrate your experience with user-centred design and collaboration with cross-functional teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest opportunities tailored to your skills and interests.
We think you need these skills to ace Senior User Experience Designer
Some tips for your application 🫡
Show Your Passion for Travel: When you're writing your application, let your love for travel shine through! Share experiences that highlight how travel has impacted you and how it relates to the role of Senior User Experience Designer. We want to see your enthusiasm!
Tailor Your Application: Make sure to customise your CV and cover letter for this specific role. Highlight your relevant experience in user experience design and how it aligns with our mission at Expedia Group. We appreciate when candidates take the time to connect their skills to what we do.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your past projects and achievements. We value clarity, so make it easy for us to see how your experience fits the role!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure it gets into the right hands. Plus, it shows you’re serious about joining our team at Expedia Group!
How to prepare for a job interview at Expedia Group
✨Know Your User Experience Principles
Make sure you brush up on your user experience design principles before the interview. Be ready to discuss how you've applied these in past projects, especially in creating user-centred designs that are impactful and scalable. This will show your potential employer that you understand the core of what they’re looking for.
✨Showcase Your Collaboration Skills
Since this role involves working closely with product owners, marketing partners, and engineers, be prepared to share examples of how you've successfully collaborated in cross-functional teams. Highlight specific instances where your input led to improved outcomes or innovative solutions.
✨Prepare for Design Challenges
Expect to face some design challenges during the interview. Practice articulating your thought process when tackling complex problems, especially those related to loyalty experiences. Think about how you can balance immediate business needs with long-term vision in your responses.
✨Demonstrate Your Mentorship Experience
If you have experience mentoring junior designers, make sure to highlight this. Discuss how you foster a culture of feedback and inclusivity within your team. This will resonate well, as they value a collaborative environment and want someone who can help grow their design team.
