At a Glance
- Tasks: Lead the development of innovative tech solutions to enhance travel experiences.
- Company: Join Expedia Group, a leader in global travel technology and solutions.
- Benefits: Enjoy travel perks, flexible work options, generous time-off, and career development resources.
- Other info: Recognised as a Best Place to Work by Glassdoor in 2024.
- Why this job: Be at the forefront of digital transformation in a vibrant, inclusive culture.
- Qualifications: 8+ years in tech strategy; degree in Business or related field required.
The predicted salary is between 104000 - 156000 £ per year.
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees\’ passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Are you a strategic thinker with a passion for building scalable capabilities and delivering transformative technology solutions?
We’re seeking a dynamic and forward-thinking Senior Manager of Capabilities and Solutions to lead the development of enterprise-wide capabilities and high-impact digital solutions that power business growth and operational excellence.
In this strategic role, you will be at the forefront of innovation — driving digital transformation, shaping the capabilities roadmap and delivering solutions that enable B2B commercial teams to scale efficiently and effectively.
You’ll collaborate closely with senior leadership, technology, operations, and go-to-market teams to align initiatives with business priorities, unlock new value streams, and future-proof the organization through cutting-edge capabilities.
What You’ll Do
Enterprise Technology Strategy
- Spearhead the identification, prioritization, and implementation of enterprise-wide capabilities including AI/ML, cloud computing, automation, and data platforms to drive sustainable business growth and digital transformation.
- Shape and influence long-term strategic planning by delivering forward-looking requirements and insights into emerging technology trends and solution opportunities.
- Act as a strategic liaison between business stakeholders and technical teams, ensuring seamless alignment between business objectives and technology execution to maintain agility, innovation, and competitive advantage.
Drive Innovation & Enterprise Transformation
- Conduct comprehensive assessments of current organizational capabilities to identify gaps, inefficiencies, and opportunities for enhancement.
- Design and deliver scalable, end-to-end solutions that address complex business challenges, elevate customer experiences, and unlock new value streams.
- Champion enterprise CRM business transformation initiatives, including collaboration with product and technical teams on Salesforce strategy, implementation, and adoption to modernize user experiences, engagement, and operational efficiency.
- Lead the full lifecycle of capability and solution development—from ideation and design through implementation and continuous optimization.
Cross-Functional Leadership
- Forge strong partnerships across technology, sales, operations, and vendor ecosystems to co-create solutions that align with strategic business goals, market dynamics, and technical feasibility.
- Facilitate cross-functional collaboration to ensure cohesive execution of initiatives and maximize enterprise impact.
Performance Management & Capability Optimization
- Develop and implement robust frameworks and tools to assess capability maturity, performance, and business value realization.
- Define and track key performance indicators (KPIs), adoption metrics, and success criteria to drive continuous improvement and ensure measurable outcomes.
- Foster a culture of innovation, accountability, and excellence through data-driven decision-making and iterative optimization.
What We’re Looking For
- 8+ years of experience in technology strategy, operations, consulting, enterprise solutions, or product management roles
- Bachelor’s degree in Business, Computer Science, Engineering, or related field (Master’s or MBA preferred)
- Experience working with product and technical teams leading CRM business transformation initiatives (e.g., Salesforce)
- Proven leadership in testing and scaling technical capabilities across large organizations
- Understanding of cloud platforms, APIs, data architecture, and software development practices
- Strong business acumen with the ability to translate strategy into actionable solutions
- Exceptional communication, stakeholder management, and analytical skills
- Demonstrated track record leading cross-functional initiatives and delivering impactful solutions
- Strong analytical, problem-solving, and project management skills.
- Experience with Agile methodologies and innovation frameworks.
- Ability to work in a fast-paced, matrixed environment.
- Knowledge of enterprise architecture, AI/ML, cybersecurity, SaaS models
- Familiarity with tools like Jira, Confluence, Figma, Miro, or Tableau.
Why Join Us?
• Lead strategic initiatives at the intersection of technology and business.
• Work with a high-performing, collaborative team in fast paced environment.
• A culture that values innovation, ownership, and continuous learning.
• Competitive compensation, equity, and benefits.
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the .
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Senior Manager, TPA Solutions & Capabilities employer: Expedia Group
Contact Detail:
Expedia Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager, TPA Solutions & Capabilities
✨Tip Number 1
Familiarise yourself with the latest trends in AI, cloud computing, and automation. Being well-versed in these areas will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the travel and technology sectors. Attend industry events or webinars where you can meet people who work at Expedia Group or similar companies. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with CRM systems, particularly Salesforce. Be ready to share specific examples of how you've led transformation initiatives and the impact they had on business outcomes.
✨Tip Number 4
Showcase your leadership skills by preparing examples of cross-functional projects you've managed. Highlight how you facilitated collaboration between different teams to achieve strategic goals, as this is crucial for the Senior Manager role.
We think you need these skills to ace Senior Manager, TPA Solutions & Capabilities
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technology strategy, operations, and product management. Use keywords from the job description to demonstrate that you meet the specific requirements for the Senior Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for digital transformation and how your background aligns with the responsibilities outlined in the job description. Share specific examples of past achievements that showcase your strategic thinking and leadership skills.
Highlight Cross-Functional Experience: Emphasise any experience you have working across different teams, such as technology, sales, and operations. This is crucial for the role, so provide concrete examples of how you've successfully collaborated on projects.
Showcase Analytical Skills: Since the role requires strong analytical and problem-solving skills, include instances where you've used data-driven decision-making to achieve business outcomes. Mention any tools or methodologies you are familiar with, like Agile or performance management frameworks.
How to prepare for a job interview at Expedia Group
✨Understand the Role and Responsibilities
Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities, such as leading digital transformation and developing enterprise-wide capabilities. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Strategic Thinking
As a Senior Manager, you'll need to demonstrate your ability to think strategically. Prepare examples of how you've previously identified opportunities for innovation or improvement in technology solutions. Be ready to discuss your approach to aligning business objectives with technology execution.
✨Prepare for Cross-Functional Collaboration Questions
Given the emphasis on cross-functional leadership in the role, be prepared to discuss your experience working with diverse teams. Think of specific instances where you successfully collaborated with technical, sales, or operations teams to achieve a common goal.
✨Highlight Your Analytical Skills
The role requires strong analytical and problem-solving skills. Be ready to share examples of how you've used data-driven decision-making to drive performance improvements or optimise capabilities in previous roles. This will showcase your ability to deliver measurable outcomes.