Expedia Group's Global Crisis Operations team seeks a seasoned Crisis Operations Manager to lead a globally distributed team across Seattle, London, and Gurgaon. You will own capacity planning, escalation, governance, and post-event debriefs, driving performance and continuous improvement in a fast-paced 24/7 environment.
You will mentor analysts, champion AI-assisted workflows, and partner with cross-functional teams to ensure accurate, timely crisis responses, data-driven decision making, and
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Senior Global Crisis Operations Manager employer: Expedia Group
Expedia Group is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. With a strong focus on employee growth, you will have access to professional development opportunities and flexible work arrangements that promote a healthy work-life balance. Join us to be part of a culture that values insightful analysis and strategic partnerships, making a meaningful impact in the travel industry.
