Position
Product Manager, B2B division
Benefits
We provide a full benefits package, including travel perks, generous time‑off, parental leave, a flexible work model and career development resources.
In This Role, You Will
Product Strategy & Vision
- Organize the strategic vision into key themes that solve both short‑term and long‑term traveler, partner, and business needs
- Take a lead role in detailing a multi‑quarter roadmap, articulating key themes, milestones, and trade‑offs through a compelling narrative that resonates across senior leadership and cross‑functional teams
- Balance short‑term and long‑term business considerations with product decisions and partner with Finance to set incremental revenue targets
- Drive innovation within the platform, exploring new use cases and experiences that increase customer confidence and drive metric improvement
Customer, Market & Commercial Insight
- Reference detailed market research and competitive analysis (customer segmentation, market sizing, partner needs) to inform strategy and roadmap
- Clearly define the value proposition of the product through competitive analysis and/or understanding of customer pain points
- Develop testable hypotheses that address industry and regulatory needs and drive performance outcomes; use experimentation to validate direction
- Identify friction in the traveler journey (from discovery through post‑trip servicing) and recommend customer‑centric product and UX solutions to increase understanding, trust, and conversion
Data, Experimentation & AI/ML
- Facilitate integration of AI/ML into product functionality (e.g., personalization, pricing support, or servicing flows) by leveraging an understanding of model development (data collection and processing, model training, evaluation, deployment, and monitoring)
- Independently design product experiments, gather and analyze product data, draw insights, and make informed decisions; engage Data Analytics teams where deeper analysis is needed
- Define new metrics, dashboards, and data sources to monitor the health of the product (e.g., attach rate, conversion, NPS/CSAT) and drive regular metric reviews that lead to concrete actions
Execution & Delivery
- Leverage understanding of technical architecture to ensure decisions address product requirements and adjust designs to account for dependent systems
- Effectively prioritize initiatives and features using a data‑informed framework that incorporates business impact, risk, customer value, and effort
- Own product requirements documentation (PRDs, user stories, acceptance criteria) leveraging Expedia Group's standard toolkit; ensure clarity, completeness, and alignment to outcomes
- Collaborate closely with engineering to break down user stories, identify and manage dependencies, and ensure predictable delivery against roadmap commitments
- Facilitate alignment between engineering, design, operations, and partner teams by ensuring product goals and success measures are clearly articulated and visually represented
- Create and interpret product experiments in partnership with UX and data teams to deliver platform value
Stakeholder Leadership & Communication
- Develop the ability to influence without formal authority, earning trust with peer leaders, functional partners, and external stakeholders
- Encourage the team to achieve operational excellence, acting as a motivating and stabilizing force during planning, delivery, and incident response
- Communicate effectively up, down, and across the organization, using data, insights, and storytelling to tailor messages to executives, cross‑functional partners, and regional stakeholders
- Demonstrate a proven track record of clearly and persuasively articulating product concepts, strategies, and decisions to cross‑functional teams and, where appropriate, to partners and customers
Required Experience and Qualifications
- Bachelor's degree in a related field, or equivalent related professional experience; 5+ years of relevant experience required
- Master's degree in a related field, or equivalent related professional experience; 3+ years of relevant experience required
- Proficiency in Agile product development practices
- Knowledge of AI/ML concepts and their application in products
- Knowledge of data science principles and experimentation, including A/B testing and hypothesis‑driven development
- Proficient written and verbal communication skills
- Active listening and stakeholder management
- Scientific method and problem decomposition
- Ability to reverse engineer complex systems and flows
- Business acumen and commercial mindset (P&L, pricing, and unit economics awareness)
- Ability to influence without authority
- Appropriate, calculated risk‑taking
Accommodation Requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
EEO Statement
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
