Market Manager - London

Expedia Group brands power global travel for everyone, everywhere. We design cutting‑edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time‑off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Travel Partnerships and Advertising helps partners, including hotels, vacation rentals, airlines, destination marketing organizations (DMOs) and more, deliver excellent traveler and B2B experiences. We drive growth for our partners and the Expedia Group marketplace through competitive supply and our leading advertising and travel media network.

Market Manager Responsibilities

• The Market Manager's primary responsibility in their assigned territory is to initiate, develop and maintain a high‑quality portfolio of hotel chains for Expedia's fast‑growing global customer base.
• Continuously work with hotel partners to help them maximize production potential from their participation in the Expedia marketplace.
• Ensure that Expedia's brands global customers always find the most suitable hotel for their dream trip.
• Consistently leverage data specific to their market available in Expedient, Expedia's proprietary market insights and activity prioritization dashboard.
• Build and progressively expand their portfolio of local hotel partners.
• Develop and sustain strong partner relationships by providing relevant data insights and superior support services.
• Ensure that partner hotels' product is consistently optimized and competitive on the Expedia sites.
• Secure additional inventory over high demand and compression periods.
• Continuously promote to and develop hotel partners' high engagement with Expedia's full suite of tools and opportunities.
• Represent Expedia in the local market and build Expedia's company profile with key local influencers.
• Provide coaching to colleagues on best practices.
• Execute effectively based on KPI metrics set by LPS leadership.
• 20-30% of travel may be required for market visits.

Qualifications And Experience

• 2+ years’ experience and college/university or Master degree; degree in Hospitality, Tourism or Business Administration is a plus but not required.
• High impact personality: intellectual agility, entrepreneurship, empathy in relationship, team player.
• Hungry, ambitious, motivated, action‑oriented, results‑focused, and metrics‑driven.
• Organization and time management skills, rigor, attention to details.
• Proven follow‑up/persistence when facing challenging situations.
• Ability to multi‑task effectively.
• Demonstrates ability to prioritize work and be laser‑focused on achieving KPIs.
• Sincere relationship builder; earns the confidence of others.
• Bridges and sustains solid partnerships based on mutual support.
• Appetite for innovative technology and data‑driven decision making.
• Demonstrates general problem‑solving skills and an intense curiosity to identify trends.
• Ability to select and present insightful dataset including performance, market, and competitor analysis.
• Proficiency in English; other language skills may be required depending on the location.
• Ability to effectively communicate to various levels and through a variety of communication channels.
• Presents ideas and directives clearly and persuasively.
• Ability to identify the decision‑making style of stakeholders.
• Able to work independently as well as be a team player.
• Help other team members acquire skills or achieve targets/goals.

Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award‑winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.