At a Glance
- Tasks: Lead strategic operations and drive commercial success in a dynamic travel tech environment.
- Company: Join Expedia Group, a leader in global travel innovation and community.
- Benefits: Enjoy travel perks, generous time-off, flexible work, and career development resources.
- Other info: Be part of a diverse team committed to creating a more open world.
- Why this job: Shape the future of travel while fostering an inclusive and collaborative culture.
- Qualifications: 10+ years in Operations or Project Management with strong leadership skills.
The predicted salary is between 55000 - 65000 £ per year.
Expedia Group brands power global travel for everyone, everywhere. We design cutting‑edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated, and when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time‑off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Job Duties
- Strategic Operations Leadership: Design and lead comprehensive Commercial Ops strategies aligned with business objectives, driving commercial success and operational efficiencies.
- Change Program Management: Develop and execute structured change management initiatives to foster organisational alignment and adaptability.
- Project Prioritisation and Roadmap Planning: Own the Operations project roadmap and drive difficult conversations on prioritisation and business impact.
- Team Leadership: Manage and coach a team of operations professionals, fostering a culture of innovation, collaboration, and high performance.
- Communication Planning: Oversee the creation and delivery of impactful communication plans that resonate across diverse business functions and audiences.
- Performance & Metrics: Establish KPIs for Commercial Operations initiatives, track performance and deliver insights to SPA and G&O Leadership.
- Cross‑Functional Collaboration: Act as a central liaison between P&T, Commercial, Growth & Operations, and other EG stakeholders to ensure seamless execution of initiatives.
- Problem Solving: Identify the root cause of the problem, consider a range of options and their impact, and implement the best solution.
Who You Are
- Experience: 10+ years in Operations, Project Management, or related roles, including leadership experience in a global, B2B environment.
- Change Management Expertise: Demonstrated success in leading change programs and driving organisational transformation.
- Strategic Vision: Proven ability to translate business objectives into actionable project plans.
- Communication Excellence: Exceptional written and verbal communication skills, with experience delivering strategies to diverse audiences.
- Leadership Skills: Strong team management and motivational abilities, fostering growth and collaboration among team members.
- Analytical Mindset: Data‑driven approach to measuring success and driving continuous improvement.
- Service Mindset: Goes beyond solving partners’ needs and issues. Passionate about delivering delightful partner experiences.
- Tech Savvy: Proficiency in tools and platforms (e.g., Salesforce, Tableau) with a track record of driving adoption and innovation.
- Education: Bachelor’s degree required or relevant work experience.
Accommodation Requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
Equal Employment Opportunity Statement Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Senior Manager, Commercial Ops in London employer: Expedia Group
Expedia Group is an exceptional employer that prioritises its employees' well-being and professional growth, offering a comprehensive benefits package that includes travel perks, generous time-off, and flexible work arrangements. Our vibrant and inclusive culture fosters collaboration and innovation, ensuring that every team member feels valued and empowered to contribute to shaping the future of travel. Join us in a dynamic environment where your passion for travel can thrive and lead to a rewarding career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, Commercial Ops in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Senior Manager, Commercial Ops at Expedia Group!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Expedia Group or be willing to refer you for that Senior Manager, Commercial Ops position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Expedia Group who’s on the lookout for their next Senior Manager, Commercial Ops star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Senior Manager, Commercial Ops role at Expedia Group!
We think you need these skills to ace Senior Manager, Commercial Ops in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Expedia Group. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Expedia Group
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Expedia Group. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
