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- Tasks: Lead the design and delivery of business continuity solutions for global travel.
- Company: Join a dynamic company focused on powering global travel for everyone.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by ensuring operational resilience in a fast-paced environment.
- Qualifications: 6+ years in Business Continuity or related fields with strong leadership skills.
- Other info: Collaborative culture with a focus on innovation and adaptability.
The predicted salary is between 48000 - 72000 £ per year.
As the Operational Resilience Manager you will lead the design and delivery of practical, effective business continuity solutions that help us power global travel for everyone, everywhere. You will partner with teams across technology, cyber, workforce, facilities, and third-party management to identify and manage operational risks, align resilience capabilities, and ensure readiness for disruption. In this role, you will map critical operational dependencies, develop and validate continuity strategies and plans, and drive the implementation of resilience measures that keep our most important services running.
Support the design, development and implementation of the Operational Resilience Framework (ORF) outlining Business Continuity (BCM) and Disaster Recovery (DR) program requirements based on industry standards (ISO 22301, NIST, SOC2) and applicable regulatory requirements.
Lead the update of relevant policy updates to reflect program development and application of requirements to the business based on criticality.
Lead the implementation of the Business Continuity Management (BCM) and support the continued development of the Disaster Recovery (DR) program enabling technology teams to develop a deeper customer centric posture in managing disruptions.
Conduct business impact analyses (BIA) and support dependency mapping across applications, infrastructure, and operations to establish accountability across mission-critical apps.
Support the establishment of targeted cross-company working groups to ensure the alignment of annual and quarterly planning priorities and activities amongst key stakeholders to drive year on year development aligned to the operational resilience strategy.
Govern and execute business continuity, disaster recovery, and crisis response plans, facilitating tabletop and live disaster simulations with Security, IT, Facilities, HR, and Legal.
You have experience in establishing/supporting the establishment of Business Continuity Management, Incident Management and Crisis Management programs including the development of planning, roadmaps, coordination and delivery of requirements, and launch of new programs.
You are an effective influencer, comfortable engaging with engineers, business leaders, security, compliance and executive leadership.
You are skilled at leading tabletop and live recovery simulations and building governance frameworks that drive awareness and embed resilience culture.
6+ years experience in Business Continuity, Disaster Recovery, Operational Resilience, or related discipline.
You have proven success building and/or leading Business Continuity, Disaster Recovery, programs in large-scale, real-time environments (preferably eCommerce).
You have deep knowledge in Business Continuity Management in fast paced ecommerce environments and a successful track record of delivery with proven and demonstratable high level of adaptability to meet the organizations needs.
You are fluent in external compliance and audit frameworks (ISO 22301, NIST 800-34, SOC2, GDPR) and skilled in preparing evidence for assessments.
Senior Business Continuity & Operational Resilience Manager in London employer: Expedia Group
Contact Detail:
Expedia Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Continuity & Operational Resilience Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in business continuity and operational resilience. This will give you an edge during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. Get comfortable discussing your experience and how it aligns with the role of Operational Resilience Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Business Continuity & Operational Resilience Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Senior Business Continuity & Operational Resilience Manager. Highlight your experience in business continuity, disaster recovery, and operational resilience, especially in eCommerce environments. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in leading BCM and DR programs, and how you can help us power global travel for everyone, everywhere.
Showcase Your Influencing Skills: In this role, you'll need to engage with various teams and stakeholders. Make sure to highlight your influencing skills in your application. We want to know how you've successfully collaborated with engineers, business leaders, and compliance teams in the past.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Expedia Group
✨Know Your Frameworks
Make sure you brush up on the key frameworks mentioned in the job description, like ISO 22301 and NIST. Being able to discuss how you've applied these standards in your previous roles will show that you're not just familiar with them, but that you can effectively implement them.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully led Business Continuity or Disaster Recovery initiatives. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewers to see your impact.
✨Engage with Stakeholders
Since this role involves partnering with various teams, think about how you've influenced and engaged with different stakeholders in the past. Be ready to share stories that highlight your communication skills and ability to align priorities across departments.
✨Practice Scenario Simulations
Given the emphasis on conducting tabletop and live disaster simulations, consider running through a few mock scenarios before your interview. This will help you articulate your approach to crisis management and demonstrate your hands-on experience in leading such exercises.