Integration Engagement Manager (London)

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model, and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey.

Who you are:

• Experience with HTTP clients (Insomnia, POSTman), Salesforce, Splunk, Kibana, Outlook, Slack, and the capacity to read and understand GraphQL, JSON, and XML messages.
• Solid understanding of middleware integration platforms, system architecture, product APIs, web tools, testing environments, and internet protocols (HTTP, SSL, REST).
• Proficient experience in EAI or B2B integrations.
• Proficient in reviewing and troubleshooting using development logs and testing tools.
• Takes initiative to identify current and potential problems and discern the best solutions, involving internal or external resources.
• You work towards efficiency, taking ownership of issues.
• Ability to work independently under tight deadlines, and thrive in a multi-tasked, constantly evolving environment, while maintaining a focus on goals.
• Able to communicate across all levels of the organization hierarchy. Ability to communicate in technical terms to non-technical resources and speak technically with technical resources.
• Work across teams to achieve goals and resolve issues, remaining educated and up to date on new technologies and system developments, and ability to prioritize multiple projects and initiatives simultaneously.

What you’ll do:

• Lead larger scope projects to assure the integrity of lodging-related data and contribute to quality delivery within established SLAs.
• Lead the development of internal integration processes and help define the standards for excellence. Become a functional specialist for connectivity transactions.
• Lead communication and reporting on vendor certification progress. Work closely with Integration Engineers, Product and Technical Support as technical issues arise during the implementation of APIs.
• Work with Technical Relationship Managers to coordinate the integration project kickoffs. Own full-cycle certification testing for various Expedia APIs with new/existing partners.
• Provide the partner with standard methodologies for making the integration a success. Answer technical inquiries from all vendors relating to Expedia APIs.
• Perform testing of various scenarios to ensure integration health and performance, system functionality, and behaviour.
• Advance system issues with the appropriate support teams and engage internal technology teams to discuss product development and support.

Expedia Group is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.