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- Tasks: Create engaging content solutions that enhance user experiences and meet traveller needs.
- Company: Join Expedia Group, a leader in travel technology with a focus on innovation.
- Benefits: Competitive salary, collaborative environment, and opportunities for professional growth.
- Why this job: Make a real impact by designing user-focused content that drives loyalty and engagement.
- Qualifications: 5+ years as a Content Designer or UX writer with a strong portfolio.
- Other info: Work onsite 3 days a week in London and collaborate globally with diverse teams.
The predicted salary is between 36000 - 60000 £ per year.
Expedia Group are looking for an accomplished Content Designer who prioritizes content-first thinking and demonstrates both UX writing precision and effective storytelling. This role will lead the Content Design for key initiatives within Expedia Group's Loyalty portfolio. As a member of the Experience Design team, you will collaborate globally across Product Design, Content Design, and Research to create cohesive, traveler-centered experiences.
The Content Designer will demonstrate strong UX writing skills, expertise in content strategy, and a human-centered design approach. You will be required to work onsite 3 days in London and to send in a link to a portfolio with your CV.
Are you passionate about finding the right content solutions to meet users’ needs using research, data, and empathy? Do you have extensive experience bringing clarity, consistency, and usability to the overall product experience? Are you dedicated to designing experiences that are helpful and human? If so, then apply!
- Write product copy that adheres to established guidelines and is consistent with our brand strategy to communicate holistic, customer-focused solutions.
- Design IA (information architecture) solutions to improve experience systems, overcome technical constraints, and reduce content debt.
- Exhibit storytelling, accountability, and persuasive techniques that build trust and relationships with teammates, partners, and stakeholders.
- Partner across XD, Product, Marketing, and Legal to drive increased experience quality (including accessibility, inclusion, readability, and translatability).
- Partner across product and research teams to drive content tests that measurably improve the customer experience; and identify, log, prioritize, and resolve content bugs across the portfolio.
- Design efficient content solutions that scale for modularity, localization, reuse, and automation.
- Have strong facilitation and presentation skills to clearly and confidently communicate the rationale for decision-making to team members and Leadership teams.
Essential:
- Bachelor's degree in a related technical field, or equivalent professional experience in core areas such as UX writing, content audits and analysis, content mapping and modeling, information architecture, content planning and sourcing, conversational design, and storytelling.
- A portfolio demonstrating your skills as a design thinker and experienced UX writer, with at least 5 years as a Content Designer or UX writer.
- Ability to audit, analyze, structure, create, and design content for user-focused product experiences that meet traveler and business needs.
- Strong ability to confidently present compelling rationales and narratives behind content decisions to peers, partners, and stakeholders such as Legal, Marketing, Security, Product, and senior leadership.
- Demonstrated ability to incorporate feedback and strategic direction into product content and to influence consensus-building across systems and brands.
- Demonstrated curiosity to explore and apply emerging AI technologies, including prompt engineering and structured content, to enhance strategy and operational efficiency.
- Experience applying human-centered design practices to content challenges across systems and brands.
- Actively participate in peer reviews and critique sessions to present work, receive feedback, and provide feedback to others.
Click Apply now to be considered for the Content Designer role.
Content Designer – London employer: Expedia Group
Contact Detail:
Expedia Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Content Designer – London
✨Tip Number 1
Get your portfolio in tip-top shape! Make sure it showcases your best work and highlights your UX writing skills. Remember, this is your chance to shine, so pick pieces that tell a story about your design thinking and problem-solving abilities.
✨Tip Number 2
Network like a pro! Reach out to current or former employees at Expedia Group on LinkedIn. A friendly chat can give you insider info about the company culture and maybe even a referral. We all know how much those help!
✨Tip Number 3
Prepare for the interview by practising your storytelling skills. You’ll need to explain your design decisions clearly and confidently. Use examples from your past work to illustrate how you’ve tackled content challenges and improved user experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. So, hit that 'Apply now' button and let’s get you started on this exciting journey!
We think you need these skills to ace Content Designer – London
Some tips for your application 🫡
Showcase Your Portfolio: Make sure to include a link to your portfolio with your CV. This is your chance to shine and show us your design thinking and UX writing skills. We want to see how you've tackled content challenges in the past!
Tailor Your CV: Don’t just send a generic CV! Tailor it to highlight your experience in UX writing, content strategy, and human-centered design. We’re looking for specific examples that demonstrate your ability to create user-focused product experiences.
Be Authentic: Let your personality shine through in your application. We value storytelling and authenticity, so don’t be afraid to share your passion for content design and how you approach problem-solving in your work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Expedia Group
✨Showcase Your Portfolio
Make sure to have your portfolio ready and easily accessible. Highlight projects that demonstrate your UX writing skills and storytelling abilities, especially those that align with the job description. This will give you a chance to discuss your thought process and the impact of your work.
✨Understand Content Strategy
Brush up on content strategy principles and be prepared to discuss how you've applied them in past roles. Think about specific examples where you’ve improved user experiences through effective content design, as this will resonate well with the interviewers.
✨Prepare for Collaboration Questions
Since this role involves working closely with various teams, be ready to share experiences where you successfully collaborated with others. Think about how you communicated your ideas and navigated feedback from different stakeholders, as this shows your ability to build relationships.
✨Demonstrate Your Human-Centered Approach
Be prepared to talk about how you incorporate user research and empathy into your content design process. Share examples of how you've used data to inform your decisions and how you ensure that your content meets the needs of users effectively.