At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.Travel Partnerships and Advertising helps partners, including hotels, airlines, destination marketing organizations (DMOs) and more, deliver excellent traveler and B2B experiences. We drive growth for our partners and the Expedia Group marketplace through competitive supply, our leading advertising and travel media network and affiliate solutions.The Associate Account Manager’s primary responsibility is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group’s fast-growing global traveler base. You will work with lodging partners within their assigned territory to help maximize the production potential in the marketplace. The Market Management team ensures that global travelers always find the most suitable property for their dream trip, and that hotel partners can reach Expedia Group’s full breadth of global traveler demand.What you'll do:Consistently leverage data specific to your market available in Expedient, Expedia's proprietary market insights and activity prioritization dashboard, whilst leveraging your local market knowledgeDevelop and sustain strong partner relationships by providing relevant data insights and superior consulting services to hotel partners (revenue management advice, marketing opportunities on the Expedia marketplace)Ensure that their partner hotels' product (content, rates and availability) is consistently optimized and competitive on the Expedia sites to maximize customer conversionSecure additional inventory over high demand and compression periods to satisfy customers' pressing needsSecure seasonal deals, evergreen and dynamic promotions within the guidelines set by Management to support the brands' merchandising and marketing efforts.Continuously promote to and develop hotel partners' high engagement with Expedia's full suite of:Unique market insights (partner reports, competitive data, key performance drivers)Revenue management tools (dynamic promotions, packages, fenced deals, mobile)Marketing and merchandising opportunitiesSpecialized brands (e.g. Hotwire, Media Solutions) potential opportunitiesSelf-service tools (Expedia Partner Central), Connectivity solutions (Expedia Quick Connect) and key support functions (Property Assistance team)Execute effectively based on KPI metrics (targets, goals and/or strategic objectives) set by leadershipOther reasonable duties, as assignedThis role focuses on the core of the Market Management's team responsibility, which is to ensure that Expedia's brands' global customers always find the most suitable hotel for their dream trip wherever they want to go, and that our hotel partners can effectively, efficiently and throughout the year, reach Expedia's unique breath of global traveler’s demandWho you are:Travel will be required for market visits - drivers license is neededStrong willingness to learn and grow within Account ManagementHigh impact personality: intellectual agility, entrepreneurship, empathy in relationship, team playerHungry, ambitious, motivated, action-oriented, results-focused, and metrics-drivenOrganization and time management skills, rigor, attention to detailsProven follow-up/persistence when facing challenging situationsAbility to multi-task effectively; must be able to change gears quickly without skipping a beatDemonstrates ability to prioritize work and be laser-focused on achieving a variety of KPIs (targets, goals and/or strategic objectives) set by leadership teamSincere relationship builder; earns the confidence of othersBridges and sustains solid partnerships based on mutual support through a collaborative styleAppetite for innovative technology, fast-changing business environment, data-driven decision makingDemonstrates problem solving skillsAbility to select and present insightful dataset including performance, market, and competitor analysis and to implement meaningful action plans based on the dataProficiency in English. Other language skills may be required depending on the location of the positionPresents ideas and directives clearly and persuasively; actively listens when spoken/presented toAbility to effectively communicate to various levels and through a variety of communication channelsAble to work independently as well as be a strong team player, always seeking to improve team and organizational performanceHelp other team members acquire skills or achieve targets/goalsAccommodation requestsExpedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation .About Expedia GroupExpedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.Important noticeEmployment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/ .Equal OpportunityExpedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age. #J-18808-Ljbffr
Associate Account Manager (Hotels, UK Markets) employer: Expedia Group
Expedia Group is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. With a strong focus on employee growth, you will have access to professional development opportunities and flexible work arrangements that promote a healthy work-life balance. Join us to be part of a culture that values insightful analysis and strategic partnerships, making a meaningful impact in the travel industry.
