At a Glance
- Tasks: Manage renewals for subscription customers and drive growth opportunities.
- Company: Join a dynamic team in a fast-growing European tech company.
- Benefits: Competitive salary, commission, hybrid work, and clear career progression.
- Other info: Collaborative environment with opportunities to improve processes and tools.
- Why this job: Make a real impact on revenue while working with international clients.
- Qualifications: Experience in renewals or account management, strong negotiation skills.
The predicted salary is between 50000 - 65000 £ per year.
We’re looking for a commercially driven Renewals Manager to join our growing European team. This is a key revenue-facing role where you’ll take ownership of a portfolio of subscription customers, ensuring strong retention, minimising churn, and unlocking opportunities for growth at every renewal.
Responsibilities
- Owning the end-to-end renewals process for a portfolio of subscription accounts
- Managing a rolling pipeline of renewals, ensuring nothing is missed
- Engaging customers well ahead of renewal to understand needs, reinforce value, and reduce risk
- Leading commercial negotiations on pricing, contract terms, and multi-year agreements
- Identifying upsell and expansion opportunities within existing accounts
- Partnering with Account Managers and Customer Success teams to align on account strategy
- Proactively identifying at-risk accounts and driving retention plans
- Maintaining accurate forecasts and pipeline data within CRM systems
- Tracking and reporting on renewal performance, churn and retention metrics
- Continuously improving renewals processes, playbooks and tools
Qualifications
- Experience in renewals, account management, or customer success within a DaaS, SaaS or subscription business
- A track record of achieving retention or revenue targets
- Confidence in handling commercial conversations and negotiations
- Strong organisational skills and the ability to manage a high-volume pipeline
- Excellent communication skills and the ability to engage multiple stakeholders
- Experience using CRM systems (e.g. Salesforce) for pipeline management and forecasting
- Experience in data, analytics, or market intelligence environments
- Exposure to revenue operations or renewal tooling
- Additional European language skills desirable
Benefits
- High-impact role with direct influence on revenue and growth
- Opportunity to work with international clients across multiple sectors
- A collaborative environment across sales, product and customer success teams
- Competitive salary with commission linked to performance
- Hybrid working and flexible environment
- Clear progression opportunities as the business scales
It is important to mention that we cannot sponsor or provide any work visas to any candidate in our locations and we will be conducting Right to Work checks during our hiring practices to ensure compliance with employment laws.
Renewals Manager employer: Expana
Join a dynamic and commercially driven team as a Renewals Manager, where your contributions directly impact revenue and growth. Enjoy a collaborative work culture that fosters innovation and offers clear progression opportunities as the business scales, all while engaging with international clients across diverse sectors. With a competitive salary, performance-linked commission, and a flexible hybrid working environment, this role is perfect for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Renewals Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Renewals Manager at Expana, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Expana. Tailor your message to explain why you’re drawn to them and how you can contribute as a Renewals Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Renewals Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Expana:When writing your cover letter, make sure to tailor your message specifically for Expana. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Expana
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Expana that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Expana that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Expana’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
