At a Glance
- Tasks: Manage subscription renewals and drive customer retention while identifying growth opportunities.
- Company: Join a dynamic European team in a fast-growing company.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Other info: Be part of a supportive team with great career advancement potential.
- Why this job: Make a real impact by enhancing customer relationships and driving revenue growth.
- Qualifications: Strong negotiation skills and experience in account management or sales.
The predicted salary is between 50000 - 65000 £ per year.
We’re looking for a commercially driven Renewals Manager to join our growing European team. This is a key revenue-facing role where you’ll take ownership of a portfolio of subscription customers, ensuring strong retention, minimising churn, and unlocking opportunities for growth at every renewal.
Responsibilities:
- Owning the end-to-end renewals process for a portfolio of subscription accounts
- Managing a rolling pipeline of renewals, ensuring nothing is missed
- Engaging customers well ahead of renewal to understand needs, reinforce value, and reduce risk
- Leading commercial negotiations on pricing, contract terms, and multi-year agreements
- Identifying upsell and expansion opportunities within existing accounts
Renewals Manager in London employer: Expana
As a Renewals Manager at our dynamic European team, you'll thrive in a supportive work culture that prioritises employee growth and development. We offer competitive benefits, including flexible working arrangements and opportunities for professional advancement, all while being part of a company that values innovation and collaboration in a vibrant location. Join us to make a meaningful impact on our customers and drive success in a role that is both rewarding and essential to our business.
