At a Glance
- Tasks: Support sales, customer service, and administration in a dynamic food business.
- Company: Join a growing food import and distribution company in Stratford-upon-Avon.
- Benefits: Gain valuable experience, develop skills, and build a long-term career.
- Other info: Enjoy a supportive environment with opportunities for professional growth.
- Why this job: Kickstart your career while learning about international trade and customer relations.
- Qualifications: GCSEs in English and Maths (4 or above) required.
The predicted salary is between 25650 - 31350 £ per year.
Introduction
Join us as a Business Development & Sales Support Apprentice and gain experience in sales, customer service, CRM, administration and digital business tools.
You will help identify new customers, support sales enquiries and learn how a growing UK food business operates, with the chance to build a long-term career with us.
About the Employer
We are a Stratford-upon-Avon based food import, wholesale and distribution company supplying nuts, and food ingredients to businesses across the UK.
Our customers include wholesalers, food manufacturers, bakeries, retailers, hospitality businesses and catering companies.
We focus on quality products, reliable service and developing long-term relationships with our customers.
What You'll Do
- Administration & Office Support
- Managing emails and responding to customer and supplier enquiries.
- Maintaining electronic and paper filing systems.
- Processing incoming and outgoing correspondence.
- Scheduling meetings and preparing meeting notes.
- Updating company databases and CRM systems.
- Preparing reports, presentations, and business documents.
- Import & Logistics Administration
- Assisting with the preparation of import documentation.
- Tracking international shipments and updating customers on delivery status.
- Liaising with freight forwarders, shipping agents, and courier companies.
- Monitoring delivery schedules and resolving shipment queries.
- Maintaining records of import orders and stock movements.
- Supporting customs clearance processes by collating required paperwork.
- Customer Service
- Acting as a first point of contact for customers via phone and email.
- Processing customer orders and enquiries.
- Providing updates on delivery times and stock availability.
- Handling customer complaints and escalating issues whenrequired.
- Building positive relationships with customers and suppliers.
- Purchasing & Supplier Support
- Raising purchase orders and processing invoices.
- Maintaining supplier records and contact details.
- Supporting the procurement team with order tracking.
- Assistingwith supplier performance monitoring.
- Obtaining quotations from suppliers and comparing costs.
- Finance & Data Management
- Inputting financial data into business systems.
- Processing invoices and matching purchase orders.
- Supporting credit control activities.
- Maintainingaccuraterecords and spreadsheets.
- Producing reports on sales, imports, and operational performance.
- Compliance & Quality Assurance
- Ensuring import documentation isaccurateand compliant.
- Maintainingrecords required for customs and regulatory purposes.
- Supporting audits and compliance checks.
- Following company procedures relating to data protection and confidentiality.
- Assistingwith health and safety administration.
Skills Developed
- Communication with international customers and suppliers.
- Organisation and time management.
- IT and business softwareproficiency.
- Attention to detail and accuracy.
- Problem solving and customer service.
- Understanding of international trade and import processes.
- Teamwork and professional workplace behaviours.
- Training Outcome
- Full timerole within the business
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Patience
- Physical fitness
Qualifications
- Essential - GCSE - English - 4 or above
- Essential - GCSE - Maths - 4 or above
- Course Information
Course
Business administrator (level 3)
Level
Route
Business and administration
Apprenticeship Level
- Advanced
- Working Arrangements
Working Week
Monday to Friday 9am to 5pm
Expected Duration
1 Year 3 Months
Training Provider
- SOLIHULL COLLEGE AND UNIVERSITY CENTRE
- #J-18808-Ljbffr
Business Administrator Apprenticeship in Stratford-upon-Avon employer: EXOTIC LTD
Join our dynamic team in Stratford-upon-Avon, where we pride ourselves on fostering a supportive work culture that values growth and development. As a Business Development & Sales Support Apprentice, you'll gain hands-on experience in a thriving food import and distribution company, with opportunities for career advancement and the chance to build lasting relationships within the industry. Enjoy a collaborative environment that encourages innovation and offers comprehensive training to help you succeed in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Business Administrator Apprenticeship in Stratford-upon-Avon
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Consider creating a small portfolio demonstrating your skills in data analysis or visualisation. This could be anything from a project analysing public datasets to creating dashboards—having something tangible to show can really make us stand out during your apprenticeship search.
✨Get Familiar with Apprenticeship Platforms
Utilise platforms specifically tailored for apprenticeships. Websites like Apprenticeships.gov.uk or local job boards can help us find the latest openings, and many companies even post directly about their apprenticeship opportunities. Don't forget to check EXOTIC LTD’s own careers page too!
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We think you need these skills to ace Business Administrator Apprenticeship in Stratford-upon-Avon
Some tips for your application 🫡
Show Off Your Analytical Skills:In the business intelligence world, we love a good number-cruncher! When crafting your CV, highlight any experience you have with data analysis, reporting, or relevant software. If you’ve done any projects that involved extracting insights from data, make sure to include those!
Craft a Motivational Cover Letter:Since this is an apprenticeship, we want to see your enthusiasm for learning and growing in the business intelligence field. Share why you're interested in business intelligence and what excites you about the role at EXOTIC LTD. Let your passion shine through!
Keep It Relevant:Tailor your application documents to align with the skills we're looking for in an apprentice. Mention any coursework or certifications you've completed related to business intelligence, data analytics, or even general business acumen. Specific examples will help you stand out!
Show Your Team Spirit:Business intelligence isn't just about data; it's also about collaboration. Highlight any experience working in teams—whether that's through school projects, extracurricular activities, or volunteering. We want to know you can communicate well and work alongside others to drive results.
How to prepare for a job interview at EXOTIC LTD
✨Dive into Data!
As this is a business intelligence apprenticeship, show off your enthusiasm for data! Be ready to discuss your experience with data analysis tools like Tableau, Power BI, or even Excel. Have some examples at hand that demonstrate how you've transformed raw data into actionable insights — it’ll show the interviewers your practical skills!
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Brush up on fundamental BI concepts and methodologies. You're likely to face technical questions that test your knowledge of data warehousing, ETL processes, or SQL. Having a few key definitions and real-world scenarios prepared will help you stand out and show you're not just repeating phrases from a textbook.
✨Show Your Eagerness to Learn
Since this is an apprenticeship, employers are looking for potential over experience. Be sure to communicate your eagerness to learn and grow in the field. Talk about any relevant projects or coursework you’ve completed, showing them you’re proactive and ready to hit the ground running at EXOTIC LTD.
✨Bring Along a Portfolio
Even for an apprenticeship, having a portfolio can be a big plus! Include any relevant projects you've worked on, such as data visualisations, reports, or case studies. This hands-on evidence of your skills will complement your verbal explanations, giving the interviewers a solid picture of what you can bring to the table.
