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- Tasks: Support maintenance activities and troubleshoot technical issues in robotics systems.
- Company: Join Exotec, a leading innovator in robotics and AI solutions.
- Benefits: Competitive salary, career growth, and the chance to work with cutting-edge technology.
- Why this job: Be part of the robotics revolution and make a real impact on global logistics.
- Qualifications: Engineering degree and 5 years' experience in technical support required.
- Other info: Dynamic work environment with opportunities for continuous improvement and learning.
The predicted salary is between 50000 - 70000 £ per year.
At Exotec, we are at the forefront of technological excellence in order to redefine the relationship between humans and robots. Our solutions are contributing to the success of some of the largest brands in retail and e-Commerce by revolutionizing the way they fulfill their orders to the end consumers, all while mitigating labor constraints and increasing workplace safety. Through the unification of artificial intelligence and high-performance hardware, our robotic solutions are now deployed across the globe and our exponential growth has led us to become the first industrial unicorn in France. The robotics revolution is just the beginning at Exotec. Will you be part of it?
As a Maintenance Performance Engineer, You Will:
- Participate in Exotec's maintenance activities and provide operational support.
- Support field maintenance teams in day‑to‑day troubleshooting and technical tasks.
- Visit Exotec customer sites to understand their logistics and production needs.
- Perform retrofit maintenance tasks on systems and machines to ensure optimal performance.
- Report system issues to both clients and internal Exotec teams with clarity and accuracy.
- Contribute to the continuous improvement of our systems, maintenance procedures, and operational processes.
- Assist in the deployment of new systems or machines on customer sites.
- Conduct software updates on systems in accordance with Exotec guidelines.
- Respond quickly to emergency situations, escalating and requesting additional assistance when required.
- Serve as a key point of contact with relevant suppliers regarding specific maintenance issues.
- Provide advanced technical support to Exotec's field maintenance teams when your expertise is needed.
- Perform detailed problem analysis to identify root causes and implement effective corrective actions.
- Carry out any other tasks relevant to the position or aligned with the team's scope.
Requirements:
- Engineering degree, ideally with a specialization in IT, robotics, or industrial automation.
- Minimum of 5 years' experience in technical customer support for applications, software, and/or hardware.
- Strong comfort working in software‑oriented environments, with the ability to analyze and resolve complex issues.
- Broad foundational knowledge in electronics, mechanics, and automation.
- High level of autonomy, strong rigor, and excellent interpersonal and communication skills.
Maintenance Performance Engineer in Birmingham employer: Exotec
Contact Detail:
Exotec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Performance Engineer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former Exotec employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Maintenance Performance Engineer. Personal connections can make all the difference!
✨Tip Number 2
Prepare for the interview by diving deep into Exotec's products and services. Understand how their robotic solutions work and think about how your skills can contribute to their mission. Show them you’re not just another candidate, but someone who’s genuinely excited about their tech!
✨Tip Number 3
Practice your problem-solving skills! Since the role involves troubleshooting and technical tasks, consider doing mock interviews where you tackle real-world scenarios. This will help you articulate your thought process clearly during the actual interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Exotec team and being part of the robotics revolution!
We think you need these skills to ace Maintenance Performance Engineer in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Maintenance Performance Engineer role. Highlight your relevant experience in technical support, robotics, and automation. We want to see how your skills align with what we do at Exotec!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about robotics and how you can contribute to our mission. Keep it concise but impactful – we love a good story!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled complex issues in the past. We’re looking for someone who can analyse problems and implement effective solutions, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Exotec team!
How to prepare for a job interview at Exotec
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to robotics, IT, and industrial automation. Be prepared to discuss specific software and hardware you've worked with, as well as any troubleshooting experiences. This will show that you're not just familiar with the concepts but can also apply them in real-world scenarios.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex issues in previous roles. Think about times when you identified root causes and implemented effective solutions. This is crucial for a Maintenance Performance Engineer, so having concrete examples ready will demonstrate your analytical skills and ability to think on your feet.
✨Understand Exotec's Vision
Familiarise yourself with Exotec's mission and the impact of their robotic solutions in the retail and e-commerce sectors. Being able to articulate how you can contribute to their goals will set you apart. Show enthusiasm for being part of the robotics revolution and how your role fits into that bigger picture.
✨Communicate Clearly and Effectively
Since you'll be a key point of contact for clients and internal teams, practice articulating your thoughts clearly. During the interview, focus on conveying your ideas succinctly and accurately. Good communication skills are essential, especially when reporting system issues or collaborating with field maintenance teams.