At a Glance
- Tasks: Ensure safe and efficient product movement at our terminal while managing documentation.
- Company: Join Exolum, a forward-thinking fuel storage company focused on a green energy future.
- Benefits: Enjoy competitive salary, shift allowance, health insurance, and personalised career development.
- Other info: Flexible shifts with opportunities for growth and a commitment to inclusivity.
- Why this job: Be part of a team that values diversity and innovation in a dynamic work environment.
- Qualifications: Good education, strong communication skills, and a proactive attitude are essential.
The predicted salary is between 34650 - 42350 £ per year.
Exolum are an innovative fuel storage company with the priority of a green energy future operating globally. People are at the heart of our expansion plans with a focus on developing our colleagues to reach their potential while accepting everyone as they are!
About the role
We are looking for a Despatch Clerk to join our Operations team at Seal Sands. Reporting to the Shift Supervisor, you will play a key role in ensuring the safe, efficient, and compliant movement of products through the terminal. You will be responsible for carrying out terminal weighbridge operations, preparing and processing weighbridge documentation, controlling the release and acceptance of products, and maintaining accurate stock and operational records.
Working closely with drivers, customers, customer service teams and terminal personnel, you will ensure all required documentation is completed correctly and that products are only released or accepted in accordance with client instructions and terminal procedures. You will also help maintain high standards of quality, safety, and environmental compliance while contributing to the smooth day-to-day operation of the terminal. The role requires flexibility to work as part of an assigned shift pattern.
Key Responsibilities
- Ensure that weighbridge documentation/weighbridge tickets are prepared as directed by the Terminal’s clients.
- Control the release of product from the Terminal via the clients’ order release system.
- Ensure that no release of product is made unless the appropriate documentation is available.
- Control the acceptance of product into storage; no product should be accepted unless notification has been received from the client.
- Make appropriate entries into the computer to ensure efficient stock control is maintained.
- Ensure that drivers complete all necessary documentation on arrival at the Terminal.
- Ensure that driver’s documentation is in order prior to the vehicle being allowed to leave the Terminal.
- Liaise with Customer Services and/or clients directly, if necessary, to ensure that specific requirements are met.
- Carry out work to the standards required by the Terminal’s management and ensure that the work station is adequately maintained.
- Adhere to all operating procedures.
- Ensure the effectiveness of the Quality Assurance System, related procedures and systems.
- Adhere to the requirements of the Terminal’s Safety Regulations, Environmental and Emergency Procedures.
About You
We are looking for someone with a good standard of education, including GCSEs or equivalent qualifications, and at least one year's experience in a relevant administrative or operational environment. You should be confident using computer systems and possess strong literacy, numeracy, and communication skills.
The successful candidate will be organised, self-motivated, and highly accurate in their work, with strong problem-solving abilities and the confidence to communicate effectively with customers, drivers, colleagues, and stakeholders. Experience in weighbridge administration, logistics, fuel storage, chemical operations, or a similar industry would be advantageous but is not essential. Above all, you will be a team player who is committed to delivering excellent service while maintaining high standards of safety and compliance.
Competency model
At Exolum we run a Competency Model which has been defined accordingly to our strategy, values and the geographies where we operate, making it a unique and exclusive document for Exolum. The competency Model is understood as the set of identifiable and measurable behaviours (skills, aptitudes and motivations, among others) that enable a person to achieve superior performance.
- We Care - We anticipate, identify and solve the needs of our internal and external clients. - Level 2
- We Do - We face opportunities and challenges with proactivity, energy and enthusiasm and we take responsibility for our actions - Level 2
- We Connect - We listen, share information and communicate clearly, transparently and openly - Level 2
- We Include - We welcome, respect and value the uniqueness of people. - Level 2
- We Get Together - We actively collaborate with other people in achieving shared goals - Level 2
- We Trust - We act with integrity and coherence with our values and we comply with the commitments acquired - Level 2
- We Think Different - We contribute, explore and experiment with new approaches to challenges without fear of being wrong - Level 2
About the Benefits
- Salary £33,567.48 depending on experience
- Shift allowance £8,685.91 per annum
- Pension – up to Employee 6% and Employer 9%
- Holiday – 25 days per annum
- Personalised career development plans
- Single Private Health Insurance via BUPA
- Healthcare Cash Plan
- Life Assurance x5 and Disability insurance
- Wellbeing Initiatives
- Employee Resource Groups – EDI Group, Employee Forum, Wellbeing Committee
- Study support (if applicable)
About the Process
The first step is to apply – please visit https://jobs.exolum.com/ to complete your application. Once your application has been reviewed, if you are successful, you will be invited to meet our amazing team and your potential new line manager for a face-to-face interview. Depending on the role, you may be required to attend a second stage interview so we can get to know you even more!
About Equality, Diversity, and Inclusion
Different people approach problems differently and we believe that diversity is the engine that fuels innovation. As an equal opportunity employer, we are committed to creating an inclusive environment where diverse voices are not only heard but also amplified. We recognise that our differences—when embraced with respect—drive smarter decisions, stronger performance, and a culture where everyone can be their authentic selves.
Qualified applicants will receive consideration for employment without regard to race, sexual orientation, gender perception or identity, national origin, age, neurodiversity or any other legally protected status. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all candidates. To request an accommodation during the application or the recruiting process, please email: HumanResources@exolum.com
We are committed to a diverse and inclusive workplace. All applications are reviewed fairly and equally using a third-party blind recruiting solution (MeVitae) which removes any bias parameters.
About your data
The information provided by you will be used by Exolum to process your application and, if successful, in connection with your future employment with us. Any information held by us relating to you will be destroyed six months after the post has been filled. If we wish to retain your information for future vacancies, we will seek your express consent to do so. All processing of data will be in compliance with data protection laws. For further information on how we handle your data read our UK privacy notice for job applicants, employees, workers and agency workers which is available on our website: Disclosures and legal notices by country – Exolum
Despatch Clerk employer: Exolum
Exolum is an exceptional employer that prioritises inclusivity and employee development, making it a fantastic place for a Regional Maintenance Manager to thrive. With a strong focus on green energy and operational excellence, employees benefit from personalised career development plans, comprehensive health insurance, and a supportive work culture that champions diversity and collaboration. Located in the Humber region, Exolum offers a dynamic environment where you can lead impactful maintenance operations while being part of a forward-thinking team dedicated to innovation and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Despatch Clerk
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Exolum and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Exolum!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Exolum keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Despatch Clerk
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Exolum:This is your chance to really connect with the team at Exolum. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Exolum
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Exolum.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Exolum that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Exolum. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
