Agent Engagement & Communications Specialist in London
Agent Engagement & Communications Specialist

Agent Engagement & Communications Specialist in London

London Full-Time 30000 - 42000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Create engaging content and support travel agents with training and marketing materials.
  • Company: Join a passionate adventure travel company committed to responsible tourism.
  • Benefits: Enjoy 25 days of vacation, medical benefits, and educational travel opportunities.
  • Why this job: Make an impact in the travel industry while working remotely and flexibly.
  • Qualifications: Experience in sales or digital marketing, strong design skills, and excellent communication.
  • Other info: Diverse and inclusive workplace with opportunities for growth and development.

The predicted salary is between 30000 - 42000 ÂŁ per year.

At Exodus, we love adventure travel and always have. We first took a group of travellers to the Himalaya 50 years ago and have since expanded to every continent of the planet. Today, we offer hundreds of itineraries across the globe, focusing on responsible travel that supports local communities and preserves the environment while striving to provide meaningful experiences to all who travel with us.

We are looking to hire an Agent Engagement & Communications Specialist to join our team! Reporting to the Industry Sales Director, you'll be a key driver of Exodus' presence and sales within the North American travel agent community. In this full‐time role, you'll support industry sales by crafting compelling content, executing email and social media initiatives, maintaining brand consistency, and developing high‐impact sales collateral and training materials. You'll lead a calendar of deliverables, provide best‐in‐class graphic design support, and lead initiatives that equip Travel Advisors and BDMs with the tools they need to authoritatively sell Exodus adventures.

What we'll offer:

  • Medical, Dental, and Retirement benefits.
  • 25 days of vacation time, Birthday PTO, Volunteer PTO.
  • Educational travel opportunities.

What you'll do:

  • Educational Training Development: Design and deliver training programs, including webinars, presentations, and learning resources.
  • Email Marketing: Create and deploy targeted email campaigns using CRM tools to engage agents and partners.
  • Social Media & Content Strategy: Develop engaging posts and campaigns to boost brand visibility among travel agents.
  • Collateral Management & Brand Consistency: Produce visually compelling marketing materials aligned with brand guidelines.
  • Handle Calendar of Deliverables: Coordinate timelines for campaigns, training, and content to ensure timely execution.
  • Graphic Design Support: Deliver best‐in‐class design for presentations, collateral, and digital assets.
  • Web Optimization & Partner Campaigns: Maintain B2B/B2C content and coordinate partner campaigns.
  • Agent Engagement: Strengthen relationships through promotions, incentives, and consistent messaging.
  • BDM Support: Equip BDMs with tools and resources to identify and increase sales opportunities.

What you'll bring:

  • Experience in sales, digital marketing, email marketing, or social media (travel industry preferred).
  • Strong visual design skills and ability to build compelling content.
  • Proficiency in CRM tools for email marketing and campaign management.
  • Excellent organizational skills to run multiple projects and a calendar of deliverables.
  • Analytical ability to measure campaign and training efficiency.
  • Outstanding written communication and proofreading skills.
  • Independent, self‐motivated, and comfortable working remotely.
  • Flexibility to adapt work hours for travel shows, agency needs, and international collaboration.
  • Availability for occasional travel to attend industry events and conduct training sessions.

We believe people perform best when they can be their true selves and diverse teams drive better results. We're committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed. Travelopia ensures an inclusive workplace for all. If you need accommodations during the recruitment process, please inform us here: Talent@Travelopia.com

Seniority level: Entry level

Employment type: Full‐time

Job function: Other

Agent Engagement & Communications Specialist in London employer: Exodus Adventure Travels | B CorpTM

At Exodus, we pride ourselves on being an exceptional employer that champions adventure travel while prioritising responsible tourism and community support. Our vibrant work culture fosters creativity and collaboration, offering employees generous benefits such as 25 days of vacation, educational travel opportunities, and a commitment to diversity and inclusion. As an Agent Engagement & Communications Specialist, you'll not only contribute to meaningful experiences for travellers but also enjoy ample opportunities for professional growth in a dynamic and supportive environment.
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Contact Detail:

Exodus Adventure Travels | B CorpTM Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Agent Engagement & Communications Specialist in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the travel industry, attend events, and engage with potential employers on social media. We all know that sometimes it’s not just what you know, but who you know!

✨Tip Number 2

Show off your skills! Create a portfolio showcasing your best work, especially if you’ve got graphic design or content creation chops. This is your chance to shine and demonstrate how you can add value to the team at Exodus.

✨Tip Number 3

Prepare for interviews by researching the company and its values. Understand their approach to responsible travel and think about how your experience aligns with their mission. We want to see your passion for adventure travel!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.

We think you need these skills to ace Agent Engagement & Communications Specialist in London

Content Creation
Email Marketing
Social Media Strategy
Graphic Design
CRM Tools Proficiency
Project Management
Analytical Skills
Written Communication
Organisational Skills
Training Development
Brand Management
Relationship Building
Flexibility
Self-Motivation

Some tips for your application 🫡

Show Your Passion for Travel: When you're writing your application, let your love for adventure travel shine through! Share any personal experiences or stories that highlight your enthusiasm for exploring new places and cultures. We want to see that you’re as excited about travel as we are!

Tailor Your Content: Make sure to customise your application to fit the role of Agent Engagement & Communications Specialist. Highlight your experience in digital marketing, email campaigns, and social media strategies. We’re looking for someone who can create compelling content, so show us what you've got!

Be Organised and Clear: Your written application should be well-structured and easy to read. Use clear headings and bullet points where necessary. This not only makes it easier for us to review your application but also showcases your organisational skills, which are key for this role!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive and know how to navigate the digital space!

How to prepare for a job interview at Exodus Adventure Travels | B CorpTM

✨Know Your Audience

Before the interview, research Exodus and their approach to adventure travel. Understand their values around responsible travel and community support. This will help you tailor your responses and show that you're genuinely interested in their mission.

✨Showcase Your Creativity

As an Agent Engagement & Communications Specialist, creativity is key. Prepare examples of past projects where you've crafted compelling content or designed engaging marketing materials. Bring a portfolio if possible, as visuals can speak volumes about your skills.

✨Master the Tools

Familiarise yourself with CRM tools and email marketing platforms that are commonly used in the industry. Be ready to discuss how you've used these tools in previous roles to engage audiences and measure campaign success.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to manage multiple projects or adapt to changing priorities. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.

Agent Engagement & Communications Specialist in London
Exodus Adventure Travels | B CorpTM
Location: London

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