At a Glance
- Tasks: Guide customers through complex property claims with expertise and empathy.
- Company: Join one of the UK's largest and most prestigious insurers.
- Benefits: Up to £60k salary, hybrid work, and extensive benefits.
- Other info: Dynamic culture with great people and excellent career growth opportunities.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: Experience in complex property claims and a passion for customer advocacy.
The predicted salary is between 54000 - 60000 £ per year.
EXO Claims Recruitment are delighted to be working with one of the UK's largest and most prestigious UK Insurers.
Due to continued growth, our client is looking to speak with experienced Senior Technical Property Claims Consultants to join their company in this exciting phase of growth.
- Salary
- Range: Up to £60k (Do E) plus extensive benefits
Location: Hybrid with some travelling As part of our client’s ongoing growth, they are seeking Senior and experienced Property Claims Technical Professionals who understand the challenges our clients customers and teams face when dealing with complex property claims.
In this role, you'll ensure that every customer receives the guidance, expertise, and reassurance they need to navigate the claims process smoothly.
You will collaborate with specialists, uphold high standards, and work with integrity to deliver fair resolutions.
If you have experience in managing complex property claims and a passion for customer advocacy, we’d love to hear from you.
You may be from an adjusting, surveying or construction background in the insurance industry but tired of long hours, a poor work-life balance and poor company benefits.
Our clients award winning teams are full of great people underpinned by a unique culture which helps them stand out from the market.
As such, our client is seeking the right candidate, who will have extensive experience in loss analysis, as well as a strong understanding of insurance industry scoping tools and technology for loss validation, triage and settlement optimisation.
In this role, you will provide technical support and referral assistance to Technical Leads and Senior Claims Handlers, supporting technical capability and governance, gathering insights through referrals, targeted file reviews, escalated case support.
You will use supply chain performance insight to support the smooth delivery of customer and business outcomes in real time for customers and teams.
Main
Responsibilities: Strong customer empathy and working knowledge of regulation including TCF and FOS outcomes.
Supporting the departmental execution of focused claims Indemnity initiatives.
Delegated Authority –Influencing process within and out with DA arrangements for our clients supply chain.
Supporting audits to optimise workflow, satisfy adherence and inform arrangements between Ageas and SN partners.
Develop and support claims handling interventions where derailment or spend deterioration occurs keeping close to dissatisfaction and root cause analysis to drive improved outcomes.
Identify and address supplier performance issues case-by-case and drive organic behavioural improvement in conjunction with the Supplier Relationship Managers.
Skills and experience you will need: Significant experience of complex property claims handling for an Insurer or an Adjusting firm/Managing General Agent.
Member of or working towards CII, CIOB, RICS professional qualifications, or a desire to do so unless you possess exceptional property claims experience.
Strong building pathology knowledge including Schedule of Rates, producing/reviewing tenders, and Joint Contracts Tribunal experience desired.
Experience of process and operational improvement programmes beneficial.
CII or CILA qualifications desired or working towards If you are looking to join a company that offers not only a great career path but also one where you can work in a friendly yet dynamic business, whilst feeling valued and appreciated, then please apply today!
Technical Property Claims Consultant in Southampton employer: Exo Claims
EXO CLAIMS RECRUITMENT offers a vibrant and supportive work environment where employees are valued and encouraged to grow. With fully remote working options, competitive salaries, and market-leading benefits, this dynamic company prioritises both employee satisfaction and client success, making it an excellent choice for those looking to advance their careers in account management.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Property Claims Consultant in Southampton
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Exo Claims). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Exo Claims. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Technical Property Claims Consultant in Southampton
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Exo Claims.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Exo Claims. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Exo Claims
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Exo Claims to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Exo Claims, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Exo Claims's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
