Insurance Claims Handler - Full Training Provided in London

Job Description EXO Claims Recruitment are delighted to be working with one of the UK's fastest growing Claims Services companies. Our client is looking to speak with experienced Travel Insurance Claims Handlers to join their company in this exciting phase of growth. THIS IS A FULLY REMOTE ROLE PLEASE ONLY APPLY IF YOU HAVE PREVIOUS UK BASED TRAVEL CLAIMS HANDLING EXPERIENCE There is a genuine career path available for the right person with full career support. Salary: £30k to £35k plus 15% quarterly bonus In this role, you will be responsible for reviewing and processing property insurance claims, ensuring that all documentation is accurate and complete. The ideal candidate will possess strong organisational and clerical skills, enabling them to manage multiple tasks efficiently while maintaining a high level of accuracy. To effectively & efficiently handle an end to end caseload of either Travel insurance claims from instruction until completion of the works, ensuring that all parties involved are fully informed on progress of the claim. Also, ensuring that the costs of the claim are controlled. Claim Opening – Secondary Notification of Loss Ensuring service level agreements are adhered to on all Travel claims Authorisation of insurance claims Handling low level complaints (Refer to Complaints Handling Manual) Ensuring data is handled responsibly and compliant with the Data Protection Act Supply Chain Database administration Adherence to call performance measures (Quantity & Quality) Low level complaints on claims handled Adherence to company policies & procedures Control of suppliers to ensure high service quality Ongoing communication with all relevant parties to ensure clear understanding of the claim progress. Minimise claim lifecycles 2 year minimum of Travel, IPMI or Medical Assistance experience ~ A desire to build a long term career