Senior Marketing Manager in London

Senior Marketing Manager in London

London Full-Time 51750 - 63250 £ / year (est.) Hybrid
ExlService Holdings, Inc.

At a Glance

  • Tasks: Shape marketing strategy for top industries and drive brand recognition in the UK.
  • Company: Join EXL, a global leader in data and AI with a collaborative culture.
  • Benefits: Competitive salary, bonuses, private healthcare, and professional development opportunities.
  • Other info: Flexible hybrid working model and commitment to diversity.
  • Why this job: Make a real impact in a high-growth role with influential clients.
  • Qualifications: 5+ years B2B marketing experience and strong analytical skills required.

The predicted salary is between 51750 - 63250 £ per year.

EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others.

EXL is looking for a Senior Marketing Manager to join our International Growth Markets business — our fastest-growing market. Based in London, this is a rare opportunity to shape marketing strategy at scale, with the backing of a global team and access to some of the world's most influential clients. Reporting to the Senior Associate Vice President (SAVP) of International Growth Markets (EMEA and APAC), you'll have a primary focus on the UK market.

You'll contribute directly to the overall International Growth Markets strategy, while taking ownership of marketing across multiple industries — with Insurance and Banking as your core focus. What matters more than industry expertise is the ability to build credible industry narratives, quickly get up to speed, and work effectively with specialists. This is a high-growth, high-visibility role with clear ownership across the full marketing remit.

You will be directly accountable for building EXL's brand recognition in the UK market, driving industry growth, generating and qualifying leads, developing pipeline, and nurturing priority accounts — with double-digit year-on-year growth as the benchmark. To deliver at that level, you will need to be equally strong as a strategist and an executor: someone who can set a clear direction, stay organised across multiple priorities, and follow through with precision.

You will partner closely with senior executive stakeholders, sales teams, and account leads — and your ability to influence, align, and mobilise those relationships will be as important as the quality of your marketing plans. A globally distributed support team is in place to help you deliver, but success in this role comes from knowing how to lead effectively through a matrixed structure, without losing sight of what needs to get done. Becoming an integral part of the team and collaborating effectively is critical to your success in this role. As such, we ask for 4 days presence in the office.

As part of your duties, you will be responsible for:

  • Work directly with the International Growth Markets (IGM) EMEA / APAC marketing lead to contribute to the overall IGM marketing strategy and support key X-IGM initiatives, leading on the development of key programmes.
  • Own and drive the UK marketing strategy for the Insurance and Banking industries, working directly with business leads and teams to develop and deliver the marketing strategy for each vertical.
  • Build strong working relationships with senior executive stakeholders, sales teams and account leads, effectively partnering and collaborating, but also influencing and challenging in order to develop plans that will deliver measurable outcomes.
  • Take direct ownership of industry reputation, demand generation, pipeline growth, and priority account nurturing — with double-digit year-on-year growth as the benchmark.
  • Coordinate a globally distributed team of specialists — spanning campaign support, PR, brand, social media, analyst relations, partner marketing and CSRs / SDRs — to execute with consistency and quality.
  • Stay close to execution, ensuring high standards across every channel and driving follow-through on actions that convert marketing activity into pipeline and revenue.
  • Measure and report on performance, using data to continuously refine programmes and demonstrate return on investment.
  • Actively contribute to the progress and development of the Growth Marketing function, of which IGM is a part, bringing innovative ideas and a demonstrated ability to integrate AI into marketing workflows.

Qualifications and experience we consider to be essential for the role:

  • 5+ years of B2B marketing experience, with a track record of building strategies that drive measurable pipeline and revenue growth.
  • Strong background in AI-led, data-led, or similarly complex enterprise environments — you understand how to market sophisticated solutions to informed, senior buyers.
  • Proven ability to operate effectively in a matrixed organisation, coordinating cross-functional and globally distributed teams to deliver with consistency and quality.
  • Confident working alongside senior executive stakeholders, sales leaders, and account teams — able to influence without authority and turn strategic alignment into action.
  • A balance of strategic thinking and delivery discipline: you can set direction, stay organised across competing priorities, and follow through with precision.
  • Direct ownership experience across demand generation, pipeline development, and account-based marketing programmes, with the commercial acumen to connect activity to outcomes.
  • Strong analytical skills and a data-driven approach to measuring performance and optimising programmes.
  • Excellent communication skills — written, verbal, and in the room with senior stakeholders.
  • Experience in one or more of our target industries (Insurance or Banking) is valued.
  • A background in consulting, professional services, or a data and AI-led organisation similar to EXL is a strong advantage.
  • Experience using AI in marketing workflows.

As part of a leading global Data and AI company, you can look forward to:

  • A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension.
  • EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers.
  • We also offer a Cycle Scheme where you can save money on bikes and cycling accessories.
  • At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers.
  • We offer a wide range of professional and personal development opportunities.
  • We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge.
  • From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies.

As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status. EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP). At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration. To be considered for this role, you must already be eligible to work in the United Kingdom.

Senior Marketing Manager in London employer: ExlService Holdings, Inc.

As a global leader in data and AI, our company is an exceptional employer for those looking to make a significant impact in the London insurance market. We foster a dynamic work culture that values innovation and collaboration, offering flexible hybrid working arrangements, competitive salaries, and comprehensive benefits including private healthcare and robust professional development opportunities. Join us to be part of a transformative journey where your expertise will drive meaningful change in the industry.

ExlService Holdings, Inc.

Contact Details:

ExlService Holdings, Inc. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Marketing Manager in London

✨Show Your Creative Side

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We think you need these skills to ace Senior Marketing Manager in London

B2B Marketing
Brand Management
Marketing Strategy Development
Demand Generation
Pipeline Development
Account-Based Marketing
Data-Driven Decision Making

Some tips for your application 🫡

Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit ExlService Holdings, Inc.. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.

Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.

Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!

Demonstrate Your Understanding of ExlService Holdings, Inc.:Show us that you’ve done your homework! In your application, briefly mention what you admire about ExlService Holdings, Inc.’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!

How to prepare for a job interview at ExlService Holdings, Inc.

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Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at ExlService Holdings, Inc. will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.

✨Know Your Digital Tools Inside Out

If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.

✨Be Ready for Scenario-Based Questions

At ExlService Holdings, Inc., they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.

✨Demonstrate Your Passion for Marketing

As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.