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- Tasks: Manage relationships with top insurance clients and drive digital transformation solutions.
- Company: EXL is revolutionising insurance operations with cutting-edge technology and analytics.
- Benefits: Enjoy a competitive salary, private healthcare, flexible working, and growth opportunities.
- Why this job: Join a diverse team focused on innovation and making a real impact in the insurance sector.
- Qualifications: 10+ years in consulting or BPO/BPM with expertise in Personal Lines Insurance required.
- Other info: This role offers a hybrid working model and a chance to lead transformative projects.
The predicted salary is between 72000 - 108000 £ per year.
We’re hiring: VP Insurance Client Partner – Personal Lines
Location: London | Hybrid | Reporting to: SVP, Head of Insurance
EXL’s Insurance team is transforming the operations of some of the world’s largest insurance groups — blending deep domain expertise with customer intelligence, dynamic analytics, AI, automation, and digital innovation.
We’re looking for a VP Insurance Client Partner with a passion for growth, transformation, and insurance excellence to work with leading Tier 1 Personal Lines insurers.
What You’ll Do- Manage strategic relationships with Heads of Transformation, Change and Operations Directors.
- Partner with Tier 1 insurance clients to deliver outsourcing and digital transformation solutions.
- Develop and execute detailed account growth plans aligned to client strategy.
- Identify opportunities for expansion across policy, claims, analytics and underwriting.
- Build and orchestrate a partner network to solve client challenges in a scalable and impactful way.
- 10+ years of experience in consulting or BPO/BPM, focused on Personal Lines Insurance.
- Proven success in senior account management across complex insurance landscapes.
- Deep understanding of claims, underwriting, analytics, policy ops and emerging digital trends.
- Strong executive presence, commercial awareness, and stakeholder engagement skills.
- Competitive salary + bonus
- Private healthcare, income protection, critical illness and 4x life assurance
- Pension plan + Employee Stock Purchase Plan (ESPP)
- Hybrid, flexible working model
- Learning, development & leadership growth programs
- A collaborative culture that values diversity, inclusion, and innovation
At EXL, we don’t just solve problems — we reimagine processes and empower people.
Ready to make an impact in insurance? Let’s talk!
To be considered for this role, you will be eligible to work in the United Kingdom.
VP Insurance Client Partner employer: exl
Contact Detail:
exl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VP Insurance Client Partner
✨Tip Number 1
Network with professionals in the insurance industry, especially those who work with Tier 1 Personal Lines insurers. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends and challenges in the field.
✨Tip Number 2
Research EXL’s recent projects and initiatives in the insurance sector. Understanding their approach to digital transformation and client partnerships will help you tailor your conversations and demonstrate your alignment with their goals.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your success in managing complex accounts and driving growth in the insurance landscape. Highlight your strategic thinking and ability to build strong relationships with stakeholders.
✨Tip Number 4
Familiarise yourself with the latest digital trends and technologies impacting the insurance industry. Being knowledgeable about AI, automation, and analytics will position you as a forward-thinking candidate who can contribute to EXL's innovative culture.
We think you need these skills to ace VP Insurance Client Partner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 10+ years of experience in consulting or BPO/BPM, specifically in Personal Lines Insurance. Use keywords from the job description to demonstrate your alignment with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for growth and transformation in the insurance sector. Mention specific examples of how you've successfully managed strategic relationships and delivered digital transformation solutions.
Highlight Relevant Skills: Emphasise your understanding of claims, underwriting, analytics, and policy operations. Discuss your executive presence and stakeholder engagement skills, as these are crucial for the role.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at exl
✨Showcase Your Industry Knowledge
Make sure to demonstrate your deep understanding of the insurance landscape, particularly in Personal Lines. Be prepared to discuss current trends, challenges, and innovations in the industry, as this will show your passion for growth and transformation.
✨Highlight Strategic Relationship Management
Since the role involves managing strategic relationships, come equipped with examples of how you've successfully partnered with senior stakeholders in the past. Discuss specific strategies you used to build trust and drive results.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to navigate complex situations. Prepare scenarios where you've identified opportunities for expansion or successfully executed account growth plans, and be ready to explain your thought process.
✨Demonstrate Executive Presence
As a VP, you'll need to exhibit strong executive presence. Practice articulating your thoughts clearly and confidently. Engage with your interviewers by asking insightful questions that reflect your commercial awareness and stakeholder engagement skills.
