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- Tasks: Manage relationships with top insurance clients and drive digital transformation solutions.
- Company: EXL is revolutionising the insurance industry with innovative technology and analytics.
- Benefits: Enjoy a competitive salary, private healthcare, flexible working, and growth opportunities.
- Why this job: Join a diverse team focused on reimagining processes and making a real impact in insurance.
- Qualifications: 10+ years in consulting or BPO/BPM with expertise in Personal Lines Insurance required.
- Other info: This role offers hybrid working and a chance to collaborate with industry leaders.
The predicted salary is between 43200 - 72000 £ per year.
We’re hiring: VP Insurance Client Partner – Personal Lines in London | Hybrid | Reporting to: SVP, Head of Insurance.
EXL’s Insurance team is transforming the operations of some of the world’s largest insurance groups — blending deep domain expertise with customer intelligence, dynamic analytics, AI, automation, and digital innovation.
We’re looking for a VP Insurance Client Partner with a passion for growth, transformation, and insurance excellence to work with leading Tier 1 Personal Lines insurers.
What You’ll Do
- Manage strategic relationships with Heads of Transformation, Change and Operations Directors.
- Partner with Tier 1 insurance clients to deliver outsourcing and digital transformation solutions.
- Develop and execute detailed account growth plans aligned to client strategy.
- Identify opportunities for expansion across policy, claims, analytics and underwriting.
- Build and orchestrate a partner network to solve client challenges in a scalable and impactful way.
What You Bring
- 10+ years of experience in consulting or BPO/BPM, focused on Personal Lines Insurance.
- Proven success in senior account management across complex insurance landscapes.
- Deep understanding of claims, underwriting, analytics, policy ops and emerging digital trends.
- Strong executive presence, commercial awareness, and stakeholder engagement skills.
Why Join EXL?
- Competitive salary + bonus
- Private healthcare, income protection, critical illness and 4x life assurance
- Pension plan + Employee Stock Purchase Plan (ESPP)
- Hybrid, flexible working model
- Learning, development & leadership growth programs
- A collaborative culture that values diversity, inclusion, and innovation
At EXL, we don’t just solve problems — we reimagine processes and empower people. Ready to make an impact in insurance? Let’s talk! Apply today or message me for more details.
To be considered for this role, you will be eligible to work in the United Kingdom.
VP Insurance Client Partner employer: exl
Contact Detail:
exl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VP Insurance Client Partner
✨Tip Number 1
Network with professionals in the insurance industry, especially those who work with Tier 1 Personal Lines insurers. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends.
✨Tip Number 2
Research EXL's recent projects and initiatives in digital transformation and outsourcing. Being knowledgeable about their work will help you engage in meaningful conversations during interviews.
✨Tip Number 3
Prepare to discuss your experience in managing strategic relationships and account growth plans. Think of specific examples that demonstrate your success in these areas, as they are crucial for this role.
✨Tip Number 4
Showcase your understanding of emerging digital trends in insurance. Be ready to share insights on how these trends can impact client operations and drive transformation, which is key for a VP Insurance Client Partner.
We think you need these skills to ace VP Insurance Client Partner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 10+ years of experience in consulting or BPO/BPM, specifically in Personal Lines Insurance. Emphasise your successes in senior account management and your understanding of claims, underwriting, and analytics.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for growth and transformation in the insurance sector. Mention specific examples of how you've managed strategic relationships and delivered digital transformation solutions in previous roles.
Highlight Relevant Skills: In your application, clearly outline your strong executive presence, commercial awareness, and stakeholder engagement skills. These are crucial for the VP Insurance Client Partner role and should be evident in your written materials.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to ensure there are no typos or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at exl
✨Showcase Your Industry Knowledge
Make sure to demonstrate your deep understanding of the insurance landscape, particularly in Personal Lines. Discuss recent trends, challenges, and innovations in the industry to show that you are not only knowledgeable but also passionate about the field.
✨Highlight Strategic Relationship Management
Prepare examples of how you've successfully managed strategic relationships in previous roles. Be ready to discuss specific instances where you partnered with clients to deliver transformative solutions, as this aligns closely with the responsibilities of the VP Insurance Client Partner role.
✨Emphasise Your Leadership Skills
Given the seniority of the position, it's crucial to convey your executive presence and leadership capabilities. Share experiences where you've led teams or initiatives, particularly in complex environments, to illustrate your ability to engage stakeholders effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and strategic thinking. Think through potential challenges a Tier 1 insurer might face and how you would approach them, showcasing your analytical skills and innovative mindset.
