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- Tasks: Manage relationships with top insurance clients and drive digital transformation solutions.
- Company: EXL is revolutionising the insurance industry with innovative technology and deep expertise.
- Benefits: Enjoy a competitive salary, private healthcare, flexible working, and growth opportunities.
- Why this job: Join a collaborative culture that values diversity and empowers you to make a real impact.
- Qualifications: 10+ years in consulting or BPO/BPM with a focus on Personal Lines Insurance required.
- Other info: This role offers hybrid working and the chance to work with leading Tier 1 insurers.
The predicted salary is between 43200 - 72000 £ per year.
We’re hiring: VP Insurance Client Partner – Personal Lines
Location: London | Hybrid
Reporting to: SVP, Head of Insurance
EXL’s Insurance team is transforming the operations of some of the world’s largest insurance groups — blending deep domain expertise with customer intelligence, dynamic analytics, AI, automation, and digital innovation.
We’re looking for a VP Insurance Client Partner with a passion for growth, transformation, and insurance excellence to work with leading Tier 1 Personal Lines insurers.
What You’ll Do- Manage strategic relationships with Heads of Transformation, Change and Operations Directors.
- Partner with Tier 1 insurance clients to deliver outsourcing and digital transformation solutions.
- Develop and execute detailed account growth plans aligned to client strategy.
- Identify opportunities for expansion across policy, claims, analytics and underwriting.
- Build and orchestrate a partner network to solve client challenges in a scalable and impactful way.
- 10+ years of experience in consulting or BPO/BPM, focused on Personal Lines Insurance.
- Proven success in senior account management across complex insurance landscapes.
- Deep understanding of claims, underwriting, analytics, policy ops and emerging digital trends.
- Strong executive presence, commercial awareness, and stakeholder engagement skills.
- Competitive salary + bonus
- Private healthcare, income protection, critical illness and 4x life assurance
- Pension plan + Employee Stock Purchase Plan (ESPP)
- Hybrid, flexible working model
- Learning, development & leadership growth programs
- A collaborative culture that values diversity, inclusion, and innovation
At EXL, we don’t just solve problems — we reimagine processes and empower people.
Ready to make an impact in insurance? Let’s talk! Apply today or message me for more details.
To be considered for this role, you will be eligible to work in the United Kingdom.
VP Insurance Client Partner employer: exl
Contact Detail:
exl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VP Insurance Client Partner
✨Tip Number 1
Network with professionals in the insurance industry, especially those who work with Tier 1 Personal Lines insurers. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends.
✨Tip Number 2
Research EXL's recent projects and initiatives in digital transformation and outsourcing. Being knowledgeable about their current strategies will help you engage in meaningful conversations during interviews.
✨Tip Number 3
Prepare to discuss your experience in managing strategic relationships and account growth plans. Think of specific examples where you've successfully driven transformation in previous roles.
✨Tip Number 4
Showcase your understanding of emerging digital trends in insurance. Be ready to share insights on how these trends can impact client operations and drive growth in the personal lines sector.
We think you need these skills to ace VP Insurance Client Partner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in consulting or BPO/BPM, particularly in Personal Lines Insurance. Emphasise your successes in senior account management and any relevant projects that showcase your understanding of claims, underwriting, and analytics.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for growth and transformation in the insurance sector. Mention specific examples of how you've managed strategic relationships and delivered digital transformation solutions in previous roles.
Highlight Relevant Skills: In your application, clearly outline your executive presence, commercial awareness, and stakeholder engagement skills. These are crucial for the VP Insurance Client Partner role, so make sure they stand out.
Showcase Your Understanding of Industry Trends: Demonstrate your knowledge of emerging digital trends in the insurance industry. This could include mentioning specific technologies or methodologies you've worked with that align with EXL's focus on innovation and transformation.
How to prepare for a job interview at exl
✨Showcase Your Industry Knowledge
Make sure to demonstrate your deep understanding of the insurance landscape, particularly in Personal Lines. Discuss recent trends, challenges, and innovations in the industry to show that you are not only knowledgeable but also passionate about the field.
✨Highlight Strategic Relationship Management
Prepare examples of how you've successfully managed strategic relationships in the past. Focus on your experience with senior stakeholders and how you've driven transformation and change within those partnerships.
✨Discuss Account Growth Strategies
Be ready to talk about specific account growth plans you've developed and executed. Highlight how these plans aligned with client strategies and led to successful outcomes, showcasing your ability to think strategically.
✨Demonstrate Your Executive Presence
Since this role requires strong executive presence, practice articulating your thoughts clearly and confidently. Engage with your interviewers by asking insightful questions and showing genuine interest in their operations and challenges.
