EXL is seeking a Service Desk Analyst for on-site duties in Manchester. You will deliver high-quality IT support to service users, internal stakeholders and suppliers, and ensure timely incident resolution.
You will work with Remedy and ServiceNow, apply ITIL best practices, and collaborate across teams. The ideal candidate has strong organisational skills, clear communication, and is comfortable working in a fast-paced environment on a fully on-site basis in Manchester.
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Onsite Service Desk Analyst – IT & Metering Support in Manchester employer: EXL
EXL is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the chance to thrive in a fast-paced fintech environment. With a strong focus on professional development, team collaboration, and innovative problem-solving, employees are empowered to grow their skills while contributing to meaningful projects in regulatory reporting and compliance. The remote working flexibility allows for a balanced lifestyle, making EXL an attractive choice for those seeking rewarding career opportunities in the UK.
