EXL in Manchester is seeking a Service Desk Analyst to provide high-quality IT support to users, stakeholders and suppliers on-site. You will manage tickets in Remedy and ServiceNow, troubleshoot issues and coordinate with suppliers to ensure incident resolution.
The role requires strong IT literacy across Windows OS and Office 365, excellent written communication, and the ability to work under pressure in a fast-paced environment.
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On-Site ITIL Service Desk Analyst - Manchester employer: EXL
EXL is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the chance to thrive in a fast-paced fintech environment. With a strong focus on professional development, team collaboration, and innovative problem-solving, employees are empowered to grow their skills while contributing to meaningful projects in regulatory reporting and compliance. The remote working flexibility allows for a balanced lifestyle, making EXL an attractive choice for those seeking rewarding career opportunities in the UK.
