Technical Business Analyst – Insurance in London
Technical Business Analyst – Insurance

Technical Business Analyst – Insurance in London

London Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Analyse and translate business requirements into effective data solutions for insurance clients.
  • Company: Join EXL, a global leader in data and AI with a collaborative culture.
  • Benefits: Competitive salary, private healthcare, flexible working, and professional development opportunities.
  • Why this job: Make an impact in the insurance sector while developing your skills in a dynamic environment.
  • Qualifications: Experience in business analysis, SQL, and understanding of insurance processes.
  • Other info: Diverse workplace with excellent career growth and learning initiatives.

The predicted salary is between 28800 - 48000 £ per year.

EXL (NASDAQ: EXLS) is a global data and AI company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. Bringing together domain expertise with robust data, powerful analytics, cloud and AI to create agile, scalable solutions and execute complex operations for the world's leading corporations.

EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect, creating value from data to ensure faster decision-making and transforming operating models. Key industries include Insurance, Healthcare, Banking and Financial Services, Media, and Retail, among others.

Summary of the role:

The Business Analyst (BA) plays a key role in delivering solutions for EXL's insurance clients. The role involves working closely with business and technical stakeholders to gather, analyse and translate business requirements into effective data and process solutions.

The ideal candidate will have strong insurance vertical expertise (P&C, Commercial or Personal Lines) including policies, claims, premiums, combined with experience in complex SQL queries and extracting analysing data. This is a business-facing role requiring the ability to work both independently and collaboratively within cross-functional teams to ensure successful project delivery.

As part of your duties, you will be responsible for:

  • Requirements & Analysis
    • Design, build, and optimise SQL queries to extract, analyse, and validate insurance data from multiple source systems.
    • Work with business users and product owners to gather, analyse, and document requirements.
    • Conduct stakeholder interviews, requirement workshops and walkthroughs. Translate business needs into clear user stories, acceptance criteria, and functional specifications.
    • Prepare and maintain BRDs, FSDs, User Stories & Acceptance Criteria, Process Flows/BPMN diagrams, and Use Case Documents.
    • Maintain version control and structured documentation in Confluence.
  • Project & Stakeholder Management
    • Work with cross-functional teams (Dev, QA, Architecture, Product).
    • Participate in backlog grooming, sprint planning, UAT support, and defect triage.
    • Ensure end-to-end requirement traceability in Jira.
    • Communicate risks, dependencies, and impacts proactively.
  • Domain Knowledge (Good to Have)
    • Understanding of insurance processes—policy issuance, endorsements, renewals, claims, underwriting.
    • Familiarity with insurance platforms (Guidewire, Duck Creek) is a plus.

5-8 years of experience as a Business Analyst / Technical BA.

Strong experience with Jira, Confluence, API understanding, and Postman.

Ability to create detailed process flows, wireframes, and technical documentation.

Strong analytical, problem-solving, and communication skills.

Good understanding of SDLC & Agile methodologies.

Good SQL knowledge.

Good to have: Knowledge on Senator/ Subscribe/Acumen (any of them) would be an added advantage with Insurance domain knowledge.

As part of a leading global analytics and digital solutions company, you can look forward to a competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension.

EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories.

At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies.

As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status.

EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP).

At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration.

To be considered for this role, you must already be eligible to work in the United Kingdom.

Technical Business Analyst – Insurance in London employer: exl

EXL is an exceptional employer that prioritises innovation, collaboration, and employee growth within a dynamic work culture. Located in London, we offer competitive salaries, comprehensive benefits including private healthcare and a rewarding pension, as well as numerous professional development opportunities to help you excel in your career. Our flexible hybrid working model fosters a balanced lifestyle while promoting teamwork and inclusivity, making EXL a truly rewarding place to work.
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Contact Detail:

exl Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Business Analyst – Insurance in London

Tip Number 1

Network like a pro! Reach out to people in the insurance industry, especially those who work at EXL. A friendly chat can open doors and give you insights that might just land you an interview.

Tip Number 2

Prepare for the interview by brushing up on your SQL skills and understanding insurance processes. Be ready to discuss how you can translate business needs into effective data solutions – that’s what they’re looking for!

Tip Number 3

Showcase your analytical skills during interviews. Use examples from past experiences where you’ve successfully gathered requirements or solved complex problems. This will demonstrate your fit for the Technical Business Analyst role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Technical Business Analyst – Insurance in London

Business Analysis
SQL Queries
Data Analysis
Requirements Gathering
Stakeholder Management
Documentation (BRDs, FSDs, User Stories)
Process Flows/BPMN Diagrams
Jira
Confluence
API Understanding
Postman
Insurance Domain Knowledge
Agile Methodologies
Problem-Solving Skills
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Technical Business Analyst role. Highlight your experience in insurance, SQL skills, and any relevant projects you've worked on. We want to see how your background aligns with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the insurance domain and how your skills can contribute to our team. Keep it concise but impactful – we love a good story!

Showcase Your Analytical Skills: As a Technical Business Analyst, your analytical skills are key. In your application, mention specific examples where you've used data analysis to solve problems or improve processes. We want to see your thought process in action!

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at EXL!

How to prepare for a job interview at exl

Know Your Insurance Stuff

Make sure you brush up on your knowledge of insurance processes like policy issuance, claims, and underwriting. Being able to discuss these topics confidently will show that you understand the industry and can relate to the role.

SQL Skills Are Key

Since this role requires strong SQL skills, practice writing complex queries before your interview. Be ready to explain how you've used SQL in past projects to extract and analyse data, as this will demonstrate your technical expertise.

Master the Documentation

Familiarise yourself with BRDs, FSDs, and user stories. Be prepared to discuss how you’ve created and maintained these documents in previous roles, as well as your experience with tools like Jira and Confluence.

Show Your Team Spirit

This role involves working closely with cross-functional teams, so be ready to share examples of how you've collaborated with others in the past. Highlight your communication skills and ability to manage stakeholder expectations effectively.

Technical Business Analyst – Insurance in London
exl
Location: London

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