Insurance Consultant – Lloyd\'s & Specialty Markets in London

EXL (NASDAQ: EXLS) is a global data and artificial intelligence company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world\’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect.

We are headquartered in New York and have more than 60,000 employees spanning six continents. For more information, visit www.exlservice.com.

Role Title: Insurance Consultant

BU/Segment: Insurance Consulting

Location: London, United Kingdom (Flexible hybrid working)

Employment Type: Permanent

Summary of the roleWe are seeking an experienced Consultant or Senior Consultant with a strong background in the Insurance sector and hands‐on experience in Mergers and Acquisitions (M&A) . The ideal candidate will have a proven ability to support clients through strategic integration and transformation programmes, particularly following mergers or acquisitions. You will play a key role in guiding insurance clients through complex change — assessing integration readiness, developing roadmaps, aligning senior stakeholders, and ensuring smooth operational harmonisation. This is an opportunity to work with leading insurers and financial institutions, leveraging EXL\’s global expertise in data, AI, and digital transformation to deliver measurable impact.

Responsibilities

Lead or support post‐merger integration and transformation workstreams for insurance clients.

Collaborate with cross‐functional teams to assess integration readiness and create detailed implementation plans.

Conduct gap and synergy analyses across key business functions (underwriting, claims, finance, operations, risk, compliance).

Advise clients on target operating models, governance frameworks and cultural alignment strategies post‐acquisition.

Partner with C‐suite executives to facilitate workshops, define integration objectives, and drive execution.

Monitor progress and risks, provide clear reporting on milestones, dependencies, and mitigation strategies.

Support change management and communication initiatives to drive adoption of new processes and systems.

Contribute to business development activities, including proposals, client presentations and thought leadership.

Qualifications and experience

5–8 years of consulting experience, preferably within a top‐tier consulting or advisory firm.

Proven experience delivering pre‐ and post‐merger integration projects, ideally within insurance or financial services.

Strong understanding of insurance operations (P&C, specialty, or reinsurance) and regulatory landscape.

Experience managing due diligence, synergy assessment or integration planning phases of M&A deals.

Familiarity with digital and data‐driven transformation initiatives within insurance.

Exceptional analytical, stakeholder management and communication skills.

Proficiency in project management tools and methodologies (Agile, PMP, Prince2, etc.).

Skills and Personal attributes

M&A integration expertise – strategy, planning and execution.

Strong financial and operational acumen to evaluate deal value drivers.

Excellent stakeholder engagement and relationship management at senior levels.

Ability to translate complex integration challenges into actionable plans.

Structured problem solver focused on delivering tangible business outcomes.

Collaborative team player with consulting agility and adaptability.

Passionate about innovation, digital transformation and continuous improvement.

Benefits

A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4× annual salary, income protection insurance, and a rewarding pension.

Financial well‐being solutions such as cashback cards, bike‐scheme savings.

Professional and personal development opportunities including online courses and workshops.

Commitment to diversity and equal opportunity.

Employee Stock Purchase Plan eligibility.

Flexible hybrid working model to support work‐life balance.

To be considered for this role, you must already be eligible to work in the United Kingdom.

Seniority level

Associate

Employment type

Full‐time

Job function

Consulting

Business Consulting and Services, Insurance, and IT Services and IT Consulting

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