At a Glance
- Tasks: Support account managers and assist in client relationship management and business development.
- Company: Join a global data and AI company transforming industries with innovation and collaboration.
- Benefits: Gain hands-on experience, mentorship, and develop valuable commercial skills in a dynamic environment.
- Other info: Flexible hybrid working in London with excellent career growth opportunities.
- Why this job: Perfect for students eager to dive into account management and consulting within a fast-paced international setting.
- Qualifications: Studying or recently graduated in Business, Management, or related fields; strong communication skills required.
The predicted salary is between 20000 - 30000 € per year.
EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 60,000 employees spanning six continents.
We are looking for a motivated and commercially minded Intern to join our Client & Account Management team, supporting strategic clients across the Energy & Utilities, Telecom, and Travel, Transportation & Logistics (TTL) sectors in EMEA. This internship offers the opportunity to gain hands-on experience in client relationship management, business development, strategic account support, and digital transformation services within a global consulting and technology environment.
Working closely with senior account leaders, solution teams, and delivery specialists, you will support initiatives that help clients improve business performance through Data, AI, Analytics, Digital Engineering, and Operations solutions. You will gain exposure to large enterprise accounts, stakeholder engagement, sales operations, and cross-functional collaboration while developing valuable commercial and consulting skills. This role is ideal for a student or recent graduate looking to build experience in account management, consulting, technology services, or business development within a fast-paced international organisation.
As part of your duties, you will be responsible for:
- Account Management & Client Support
- Support account managers in maintaining and growing strategic client relationships across key industry sectors.
- Assist with preparing client presentations, meeting materials, account reports, and status updates.
- Help coordinate communications between clients and internal teams to ensure smooth project delivery and client satisfaction.
- Participate in client meetings and take ownership of follow-up actions where appropriate.
- Business Development & Market Research
- Conduct research into industry trends, emerging technologies, competitors, and market opportunities.
- Support the identification of new business opportunities within existing client accounts.
- Assist in developing account plans, proposals, and business development materials.
- Contribute to pipeline tracking and sales support activities using CRM tools such as Salesforce.
- Cross-Functional Collaboration
- Work with teams across Operations, Analytics, Technology, Digital Engineering, and Consulting to support client initiatives.
- Assist in coordinating internal stakeholders to ensure timely delivery of client requirements.
- Gain exposure to solution development and integrated service offerings across data, analytics, AI, and operational services.
- Reporting & Commercial Support
- Support account reporting activities, including tracking revenue forecasts, deliverables, and project milestones.
- Help maintain accurate account information, documentation, and CRM records.
- Assist with analysing account performance metrics and preparing internal updates for leadership teams.
- Administrative & Contract Support
- Assist with client administrative requests, including documentation updates, meeting coordination, and contract tracking.
- Support internal governance and account management processes to ensure efficient operations.
Qualifications and experience we consider to be essential for the role:
- Currently studying towards or recently completed a Bachelor’s or Master’s degree in Business, Management, Economics, Technology, Data Analytics, Marketing, or a related field.
- Strong interest in account management, consulting, business development, or technology services.
- Excellent communication and interpersonal skills, with confidence working in a professional environment.
- Strong organisational skills and attention to detail.
- Analytical mindset with the ability to interpret information and present insights clearly.
- Comfortable working collaboratively across teams and managing multiple priorities.
- Interest in digital transformation, analytics, AI, cloud technologies, or consulting is advantageous.
- Proficiency in Microsoft Office tools (PowerPoint, Excel, Word); familiarity with Salesforce or CRM systems is a plus.
- Enthusiastic, proactive, and eager to learn in a fast-paced environment.
What you’ll get in return:
- Exposure to strategic enterprise client management within global industries.
- Experience working with senior stakeholders and cross-functional teams.
- Insight into consulting, technology services, and digital transformation projects.
- Development of commercial, analytical, and communication skills.
- Mentorship and learning opportunities from experienced professionals.
- A strong foundation for future careers in consulting, account management, technology, or business development.
To be considered for this role, you must already be eligible to work in the United Kingdom.
Account Management - Intern in London employer: exl
EXL is an exceptional employer that fosters a culture of innovation and collaboration, providing interns with invaluable hands-on experience in account management within a dynamic global environment. Located in London, the internship offers flexible hybrid working arrangements, mentorship from seasoned professionals, and opportunities for personal and professional growth, making it an ideal launchpad for aspiring consultants and business leaders.
StudySmarter Expert Advice🤫
We think this is how you could land Account Management - Intern in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn, attend events, and don’t be shy about asking for informational interviews. The more connections you make, the better your chances of landing that internship.
✨Tip Number 2
Prepare for interviews by researching EXL and the sectors they operate in. Understand their services and think about how your skills can contribute to their goals. This will show your genuine interest and help you stand out.
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re passionate about account management and how your background aligns with the role. A confident and clear introduction can make a great first impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at EXL.
We think you need these skills to ace Account Management - Intern in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Management Intern role. Highlight relevant experiences, skills, and coursework that align with the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you're a great fit for us. Be sure to mention any specific projects or experiences that relate to account management or consulting.
Showcase Your Skills:Don’t forget to highlight your analytical mindset and communication skills in your application. We’re looking for someone who can interpret data and present insights clearly, so give us examples of when you've done this before!
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at exl
✨Know Your Stuff
Before the interview, dive deep into EXL's services and the sectors they operate in, especially Energy, Telecom, and Travel. Familiarise yourself with their recent projects and how they leverage data and AI. This will show your genuine interest and help you connect your skills to their needs.
✨Showcase Your Skills
Prepare examples from your studies or previous experiences that highlight your communication, organisational, and analytical skills. Think about times when you've successfully managed multiple priorities or collaborated with others. Be ready to discuss how these experiences can benefit the Account Management team.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and EXL's approach to digital transformation. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. EXL values integrity and respect, so being authentic will resonate well. Show your enthusiasm for learning and growing within the company, and you'll leave a lasting impression.
