EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect.
We are headquartered in New York and have more than 60,000 employees spanning six continents. For more information, visit www.exlservice.com.
Role: DDI (DNS, DHCP & IPAM) Architect
BU/Segment: Banking / Analytics
Location: Sheffield, United Kingdom (Flexible hybrid working)
Employment Type: Umbrella Contract (Inside IR35) to start ASAP
DDI (DNS, DHCP & IPAM) Subject Matter Expert:
We are seeking an experienced DDI (DNS, DHCP & IPAM) Architect to lead the design, implementation and optimisation of enterprise-scale DDI platforms within a complex banking environment.
You will act as the technical authority for DNS, DHCP and IPAM services, driving infrastructure transformation, platform modernisation and service reliability. Working closely with network, security and infrastructure teams, you will ensure scalable, secure and highly available DDI solutions that support critical business operations.
This role is ideal for a senior DDI specialist with strong architectural expertise, stakeholder management skills and experience delivering large-scale infrastructure programmes.
As part of your duties, you will be responsible for:
- Infrastructure Projects: Demonstrated experience in planning, implementing, and supporting large-scale DDI infrastructure projects, including both physical (servers, appliances) and logical (software versions, product changes, data migrations) upgrades and migrations.
- Design and Deployment: Expertise in designing, deploying, and operationalizing DDI (DNS, DHCP, IPAM) infrastructure across new environments, ensuring a consumable and scalable service for internal stakeholders.
- Risk Management: Solid understanding of risk assessment and management, including the ability to address headwind challenges and assess downstream user or service impacts.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to work constructively and collaboratively within a team as well as independently, across time zones, geographies, and languages. Proficiency in English is essential.
- Project Management: Understanding of industry-standard project management methodologies, tooling, and governance, with a proven track record of planning, documenting, and managing infrastructure project implementations.
- Technical Expertise: Must have expert-level engineering experience with DDI technologies such as Cygna VitalQIP, AMS & AMM's, EfficientIP, Infoblox, and F5 BIG-IP DNS.
- Network Protocols: Experience with network protocols including TCP/IP, UDP, and DNS.
- Automation and Scripting: Familiarity with automation and scripting language ‑‑s (shell, Ansible, VBA, Python, JavaScript, JSON, API integration or development) is advantageous but not mandatory.
- Agile Experience: Experience working in an Agile team, participating in agile ceremonies, and a working knowledge of JIRA is beneficial.
Qualifications and experience we consider to be essential for the role:
• Proven experience as a DDI Architect, Lead DDI Engineer or Senior DNS/DHCP/IPAM Specialist.
• Experience designing and delivering highly available, resilient and secure DDI solutions within large enterprise environments.
• Strong understanding of enterprise networking, network security and infrastructure architecture.
• Experience with cloud and hybrid environments (Azure, AWS or GCP).
• Strong troubleshooting, root cause analysis and technical documentation skills.
• Experience working within regulated environments, ideally Banking or Financial Services.
• Ability to engage effectively with technical and non-technical stakeholders and lead technical workstreams.
To be considered for this role, you must already be eligible to work in the United Kingdom.
