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- Tasks: Build strong networks and drive digital transformation in the London Insurance market.
- Company: Join EXL, a global leader in analytics and digital solutions.
- Benefits: Competitive salary, bonuses, private healthcare, and a hybrid working model.
- Why this job: Make a real impact in a dynamic industry with innovative technology.
- Qualifications: 10+ years in insurance, strong account management, and communication skills.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 43200 - 72000 £ per year.
EXL (NASDAQ: EXLS) is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together domain expertise with robust data, powerful analytics, cloud and AI to create agile, scalable solutions and execute complex operations for the world’s leading corporations. EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect creating value from data to ensure faster decision-making and transforming operating models. Key industries include Insurance, Healthcare, Banking and Financial Services, Media, and Retail among others. Headquartered in New York, our team is over 40,000 strong, with more than 54 offices spanning six continents.
EXL’s Insurance (Broker and London Markets) team is successfully transforming the London Market in alignment with the new Lloyd’s digitisation standards Blueprint 2.0 leveraging deep domain expertise, customer intelligence, dynamic analytics, artificial intelligence, automation and other digital tools, paving the way for a richer, more integrated and personalised user experience.
Key ingredients of our solution suite:
- AI, machine learning (ML), natural language processing (NLP), and deep learning modules
- Embedded advanced analytics
- Ease of deployment, including Cloud enablement
- Full alignment with Blueprint 2.0
- Integrated omni-channel approach
What the role entails:
- Build and nurture a strong network and connect with Heads of Transformation, Heads of Change, Operations Directors in the assigned portfolio
- Work with large Brokers, Underwriters and MGAs in the Lloyds market to deliver annual revenue and gross margin goals and ensure client satisfaction results.
- Integrate and align with the Blueprint 2.0 standards helping customers with large digital transformation plans and deployment
- Orchestrate an external partnership network to deliver best in class solutions to client problems across the London Insurance market
- Invest time in developing a deep understanding of the client’s strategy and critical business challenges and map this to a detailed account plan to expand existing services
- Identify opportunities for growth through increased penetration of existing and new product offerings, competitive displacement and process improvement within the portfolio
Experience and background required:
- Minimum 10 years of experience working within the Broker and London Insurance market
- Proven experience of senior level account management across insurance stakeholders, including complex insurance carrier and/or broker organizations.
- Key levels of understanding of Policy and Claim Operations, Analytics and Digital Operations/BPS including emerging data and Blueprint 2.0.
- Strong understanding of underwriting and claim principles and cost drivers, and fluent with the changing landscape of insurance process delivery
Behavioural competence:
- Strong Communication & Interpersonal Skills
- Advanced presentation skills, coupled with solid executive presence and the ability to establish
- Good people management skills - highly professional in dealings with clients and co-workers
- Ability to deal with unexpected and/or delicate situations calmly and with sound judgment
- Ability to manage multiple projects and meet deadlines under pressure
More reasons to join us:
As part of a leading global operations management and analytics company, you can look forward to a competitive salary with generous bonus, annual share award, private healthcare, critical illness and income protection insurance, and a rewarding pension.
As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status.
At EXL, we offer a hybrid working model, which allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration.
To be considered for this role, you will be eligible to work in the United Kingdom.
Client Partner. Personal Lines Vertical. employer: exl
Contact Detail:
exl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Partner. Personal Lines Vertical.
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. The more people you know in the London Insurance market, the better your chances of landing that Client Partner role.
✨Tip Number 2
Do your homework! Understand EXL's Blueprint 2.0 and how it impacts the insurance landscape. When you chat with potential employers, show them you’re clued up and ready to help clients navigate their digital transformation.
✨Tip Number 3
Practice your pitch! You’ll need to present your ideas clearly and confidently. Role-play with a friend or record yourself to refine your delivery and ensure you come across as the expert you are.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Tailor your application to highlight your experience in account management and your understanding of underwriting principles to stand out from the crowd.
We think you need these skills to ace Client Partner. Personal Lines Vertical.
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Partner role. Highlight your experience in the Broker and London Insurance market, and showcase any relevant achievements that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can help EXL achieve its goals. Don't forget to mention your understanding of digital transformation and client management.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects your ability to convey ideas clearly. Use concise language and structure your documents well to demonstrate your interpersonal skills.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and you’ll be one step closer to joining our amazing team!
How to prepare for a job interview at exl
✨Know Your Stuff
Make sure you have a solid understanding of the insurance market, especially the London Market. Brush up on key concepts like underwriting and claims operations, as well as the latest trends in digital transformation and Blueprint 2.0. This will show that you're not just interested in the role but also knowledgeable about the industry.
✨Network Like a Pro
Since the role involves building relationships with Heads of Transformation and Operations Directors, think about how you can demonstrate your networking skills. Prepare examples of how you've successfully built and nurtured professional relationships in the past. This will highlight your ability to connect with key stakeholders.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific challenges you've faced in previous roles and how you tackled them. EXL values innovative solutions, so think about times when you've used analytics or digital tools to improve processes or client satisfaction. This will illustrate your capability to deliver best-in-class solutions.
✨Practice Your Presentation Skills
Given the importance of advanced presentation skills for this role, practice delivering your ideas clearly and confidently. You might even want to prepare a mini-presentation on a relevant topic to showcase your executive presence. This will help you stand out as a strong communicator during the interview.
