At a Glance
- Tasks: Lead strategic implementations of cutting-edge risk intelligence platforms for global clients.
- Company: Join Exiger, a leader in supply chain AI, making the world safer and more transparent.
- Benefits: Enjoy flexible working, competitive pay, and generous parental leave.
- Other info: Dynamic hybrid work environment with opportunities for professional growth.
- Why this job: Make a real impact by helping clients manage supply chain risks effectively.
- Qualifications: 3-5 years in supply chain operations and strong data-driven risk management skills.
The predicted salary is between 60000 - 80000 £ per year.
Exiger transforms supply chains into a strategic advantage—advancing our mission to make the world a safer and more transparent place to succeed. Our AI platform, 1Exiger, delivers instant visibility into complex supplier ecosystems, leveraging proprietary data and advanced AI to surface risk, automate compliance, and unlock efficiencies and cost savings to strengthen long‑term resilience. Trusted by 550+ global customers—including Fortune 500 companies and U.S. government agencies—Exiger is a recognized, award‑winning leader in supply chain AI and a FedRamp authorized provider to the federal government.
Location: UK
Work Environment: Hybrid
Role Summary: We’re looking for a strategic and collaborative Implementation Manager with deep expertise in risk management to join our team. This role will lead complex enterprise deployments of Exiger’s cutting‑edge SaaS platforms, helping clients operationalize supply chain risk management at scale. You'll serve as a subject matter expert and act as a trusted partner to global organizations, enabling them to visualize, assess, and mitigate risks across their extended supply networks.
What You’ll Do:
- Lead strategic, client‑facing implementations of Exiger’s risk intelligence platforms for large enterprise clients across industries.
- Guide clients through onboarding, configuration, and go‑live processes, ensuring seamless rollout and rapid time‑to‑value.
- Collaborate closely with Sales, Product, and Client Services teams to translate client objectives into actionable implementation strategies.
- Act as a process expert—translating client needs into platform design decisions and risk mitigation strategies.
- Develop and deliver supply chain risk frameworks that align with client‑specific compliance, resilience, and ESG goals.
- Support team members, fostering professional growth and ensuring alignment with best practices in Implementation and supply chain risk.
- Document and continuously improve internal processes to streamline future implementations and enhance client satisfaction.
- Act as a feedback loop between clients and internal teams to inform platform enhancements based on real‑world use cases and risk scenarios.
Requirements:
- 3‑5 years of experience in supply chain operations, process optimization, and enterprise technology implementation.
- Proven experience in applying data‑driven approaches to risk management and mitigation.
- Strong understanding of supplier onboarding, risk assessment, and lifecycle management.
- Demonstrated success managing complex, cross‑functional implementations with external stakeholders in high‑stakes environments.
- Ability to synthesize complex supply chain data and turn it into actionable insights for clients.
- Familiarity with SaaS platforms and tools like Salesforce, SAP, or other ERP plus project management systems.
- Bachelor’s degree required; MBA, Supply Chain certification (e.g., APICS, CSCP), or engineering background a strong plus.
Benefits:
- Discretionary Time Off for all employees, in accordance with internal guidelines and policies.
- Industry leading health, vision, and dental benefits.
- Competitive compensation package.
- 16 weeks of fully paid parental leave.
- Flexible, hybrid approach to working from home and in the office where applicable.
- Focus on wellness and employee health through stipends and dedicated wellness programming.
- Purposeful career development programs with reimbursement provided for educational certification.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Implementation Manager employer: Exiger
Exiger is an exceptional employer that prioritises employee well-being and professional growth, offering a hybrid work environment that fosters collaboration and innovation. With industry-leading health benefits, generous parental leave, and a commitment to continuous learning through purposeful career development programmes, Exiger empowers its Implementation Managers to thrive while making a meaningful impact on global supply chains. Join a team that values transparency, resilience, and the strategic advantage of cutting-edge technology in a supportive and dynamic workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Exiger or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by understanding Exiger's mission and values. Show us how your experience aligns with our goals in transforming supply chains. Tailor your answers to reflect our focus on risk management and client success.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. This will help you articulate your thoughts clearly and confidently, especially when discussing complex implementations and data-driven strategies.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your enthusiasm for the role can leave a lasting impression. And remember, apply through our website for the best chance of getting noticed!
We think you need these skills to ace Implementation Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Implementation Manager role. Highlight your experience in supply chain operations and risk management, and don’t forget to mention any SaaS platforms you’ve worked with. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about transforming supply chains and how your background makes you the perfect fit for our team. Be sure to connect your past experiences to the responsibilities outlined in the job description.
Showcase Your Achievements:When detailing your work history, focus on specific achievements rather than just duties. Use numbers and examples to illustrate how you’ve successfully managed complex implementations or improved processes. We love seeing tangible results!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to upload all your documents in one go. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Exiger
✨Know Your Stuff
Make sure you understand Exiger's AI platform and how it transforms supply chains. Familiarise yourself with the key features and benefits of their risk intelligence platforms, as well as the specific challenges clients face in supply chain risk management.
✨Showcase Your Experience
Prepare to discuss your past experiences in supply chain operations and technology implementation. Be ready to share specific examples of how you've successfully managed complex projects and collaborated with cross-functional teams to achieve client objectives.
✨Ask Insightful Questions
Demonstrate your interest in the role by asking thoughtful questions about Exiger's approach to risk management and client success. Inquire about the team dynamics, the onboarding process for new clients, and how they measure the success of implementations.
✨Emphasise Collaboration
As an Implementation Manager, you'll need to work closely with various teams. Highlight your collaborative skills and provide examples of how you've effectively partnered with sales, product, and client services teams to drive successful outcomes in previous roles.
