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- Tasks: Provide top-notch customer service and support ticket sales for exciting live events.
- Company: Prominent event venue in Liverpool with a vibrant atmosphere.
- Benefits: Flexible hours, dynamic team environment, and the chance to be part of thrilling events.
- Why this job: Join us to create unforgettable experiences for event-goers and enhance your customer service skills.
- Qualifications: Experience in sales or call centres and a passion for customer satisfaction.
- Other info: Perfect for those looking to work in a lively, fast-paced setting.
The predicted salary is between 11 - 16 £ per hour.
A prominent event venue in Liverpool is seeking a Casual Ticketing Advisor to provide excellent customer service and support ticket sales. This role requires handling inquiries across multiple platforms and working flexible hours, including evenings and weekends.
Ideal candidates should have experience in sales or call centres, and a passion for creating a positive customer experience. Join us to contribute to a dynamic team within an exciting event environment.
Dynamic Live Event Ticketing Advisor in Liverpool employer: Exhibition Centre Liverpool
Contact Detail:
Exhibition Centre Liverpool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamic Live Event Ticketing Advisor in Liverpool
✨Tip Number 1
Get to know the venue and its events inside out! Familiarise yourself with the types of shows and experiences they offer. This way, when you chat with potential employers, you can show your genuine enthusiasm and knowledge about what makes their events special.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating a positive experience, think of scenarios where you might need to handle tricky inquiries or complaints. Role-playing with a friend can help you feel more confident when it comes to those real-life situations.
✨Tip Number 3
Network like a pro! Attend local events or join online groups related to the event industry. You never know who might have a lead on a job or can give you insider tips on landing that ticketing advisor role. Plus, it’s a great way to meet people who share your passion!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and get noticed. Plus, applying directly shows your commitment and interest in being part of our dynamic team. Let’s get you that job!
We think you need these skills to ace Dynamic Live Event Ticketing Advisor in Liverpool
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service or sales. We want to see how you've created positive experiences for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the job description. We love seeing candidates who take the time to connect their experience with what we’re looking for.
Be Flexible and Enthusiastic: Since this role involves flexible hours, let us know about your availability. Show your enthusiasm for working evenings and weekends, as it demonstrates your commitment to being part of our dynamic team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Exhibition Centre Liverpool
✨Know the Venue Inside Out
Before your interview, do some research on the event venue in Liverpool. Familiarise yourself with its history, types of events hosted, and any recent news. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about specific situations where you turned a negative experience into a positive one. This is crucial for a role focused on creating a great customer experience.
✨Flexibility is Key
Since the role requires working flexible hours, be ready to discuss your availability openly. Highlight your willingness to work evenings and weekends, and share any previous experiences where you successfully managed a flexible schedule.
✨Practice Handling Inquiries
Anticipate common customer inquiries related to ticket sales and event information. Practise your responses to ensure you can handle questions confidently and efficiently. This will demonstrate your readiness for the fast-paced environment of ticketing.
