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- Tasks: Drive growth in ticketing services and forge new partnerships across the UK.
- Company: Join the award-winning ACC Liverpool Group, a leader in event services.
- Benefits: Enjoy enhanced holidays, premium healthcare, and flexible working options.
- Why this job: Make a real impact in the vibrant world of live events and ticketing.
- Qualifications: Experience in sales, ticketing, and strong communication skills are essential.
- Other info: Be part of a diverse team committed to sustainability and social value.
The predicted salary is between 36264 - 40293 £ per year.
Contract Type: Permanent
Salary: £36,264 - £40,293 per annum
Hours: 37.5 Hours (per week)
The ACC Liverpool Group operates the city's waterfront event campus – the interconnected M&S Bank Arena, ACC Liverpool, and Exhibition Centre Liverpool - as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions to business gatherings and exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services.
Company Benefits
- An enhanced holiday scheme, which increases with length of service.
- An excellent pension scheme is available.
- Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts.
- Enhanced maternity, paternity and adoption leave schemes.
- An excellent occupational sick pay scheme.
- Free onsite parking right in the heart of the city centre.
- Employee Reward Platform.
- Agile working and flexi time policies, where appropriate and in line with business needs.
- A dedicated wellbeing strategy to support staff when at work.
- 25 Qualified Mental Health First Aiders on site.
The ACC Liverpool Group is a place where you can truly make a difference. Some of the wonderful things ACC Liverpool Group have achieved / continue to work towards:
- Disability Confident Employer
- Member of the Fair Employment Charter
- Real Living Wage employer
- Social value impact plan - last year we contributed over £6.4m
- Green Meeting’s Gold Standard
- Sustainability Strategy
- Positively influencing biodiversity – we have three beehives on our campus grounds.
- Carbon Neutral Campus
- Accessibility Strategy
- AccessAble Guide
About Ticket Quarter:
Ticket Quarter is the dynamic ticketing division of the M&S Bank Arena, part of The ACC Liverpool Campus, connecting fans with live events, exhibitions, attractions, and more. Our mission is to provide seamless, industry-leading ticketing experiences while maximising commercial opportunities for clients across the UK.
We are seeking a driven Business Development Manager to spearhead the growth of our ticketing services, expanding our reach to regional and national clients, and driving revenue through innovative ticketing and commercial solutions.
About the role:
As a key member of the Ticket Quarter team, you will:
- Seek new primary ticketing and commercial partnerships, both regionally and nationally.
- Lead on all business development activity for Ticket Quarter, including bids, tenders, and ticketing agreements.
- Maximise revenue from existing clients while increasing retention.
- Collaborate with internal teams to ensure smooth client onboarding, reporting, and event configuration.
- Contribute to sales and marketing strategy, budget planning, and ongoing market analysis.
- Represent Ticket Quarter at client meetings, exhibitions, and industry events nationally.
Main duties of this role include:
- Develop and implement a strategic sales plan to drive revenue growth.
- Negotiate commercial opportunities, partnerships, and contracts in line with ACC Liverpool’s policies.
- Monitor and ensure contractual obligations are delivered and logged accurately.
- Collaborate with marketing, finance, and client teams to optimise client experiences and operational efficiency.
- Analyse market trends, competitors, and risks to inform strategic decisions.
- Support GDPR compliance in all client and commercial dealings.
We highly value the behaviours, attitudes and skills which will help you to develop and excel in this role. In this case, we are looking for someone who:
- Proven experience influencing decision-makers, negotiating, and presenting successfully.
- Demonstrable experience in events or venues ticketing.
- Strong sales experience, ideally within live events or the entertainment sector.
- Excellent organisational skills and ability to prioritise high volumes of work.
- Confident communicator, able to engage high-profile clients and speak to large audiences.
- Emotionally intelligent, resilient, and pragmatic with a creative approach to business development.
In addition to the above, the candidate will need to be enthusiastic, like-minded and complement our experienced and talented team. If you have drive, passion, ambition and wish to play a part in The ACC Liverpool Group’s continuing success story this could be just the job for you.
Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible.
Equality, Diversity & Inclusion
The ACC Liverpool Group know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive workforce where everybody feels respected, is treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation.
Business Development Manager (TQ) in Liverpool employer: Exhibition Centre Liverpool
Contact Detail:
Exhibition Centre Liverpool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager (TQ) in Liverpool
✨Tip Number 1
Network like a pro! Attend industry events, exhibitions, and meet-ups to connect with potential clients and partners. Remember, it’s all about building relationships that can lead to opportunities.
✨Tip Number 2
Showcase your expertise! Prepare a killer pitch that highlights your experience in business development and ticketing. Tailor it to the needs of the ACC Liverpool Group and demonstrate how you can drive revenue growth.
✨Tip Number 3
Follow up after meetings! A quick email thanking them for their time and reiterating your interest can keep you top of mind. It shows you're proactive and genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the ACC Liverpool Group and contributing to our success.
We think you need these skills to ace Business Development Manager (TQ) in Liverpool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Development Manager role. Highlight your experience in ticketing and events, and show us how your skills align with our mission at Ticket Quarter.
Showcase Your Achievements: Don’t just list your responsibilities; we want to see your successes! Use specific examples of how you've influenced decision-makers or driven revenue growth in previous roles to grab our attention.
Be Authentic: Let your personality shine through in your application. We’re looking for someone who’s enthusiastic and passionate about business development, so don’t be afraid to show us what makes you unique!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Exhibition Centre Liverpool
✨Know Your Stuff
Before the interview, dive deep into the ACC Liverpool Group and Ticket Quarter. Understand their mission, values, and recent events they've hosted. This knowledge will help you connect your experience with their goals and show that you're genuinely interested in the role.
✨Showcase Your Sales Skills
Prepare specific examples of how you've successfully influenced decision-makers and negotiated deals in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see your impact.
✨Be Ready to Discuss Trends
Stay updated on current trends in the ticketing and events industry. Be prepared to discuss how these trends could affect Ticket Quarter and suggest innovative ideas for growth. This shows that you're proactive and forward-thinking.
✨Engage with Confidence
Practice your communication skills before the interview. You’ll need to engage with high-profile clients and present ideas clearly. Consider doing mock interviews with friends or using video to refine your delivery and body language.