EXFO Inc. is seeking a Technical Support Specialist in the United Kingdom to assist customers with Test & Measurement products via phone, email, and remote access.
You will diagnose issues and liaise with product specialists to resolve complex problems, while logging activity in the ticket system and validating software fixes. The role requires strong knowledge of Windows and Linux, optical fibre and Ethernet technologies, and a proactive, customer-focused approach.
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Technical Support Engineer – Test & Measurement in Southampton employer: EXFO, Inc.
Join a forward-thinking company that values innovation and teamwork, where you will be part of a dynamic IT team supporting a diverse workforce across Europe and the Americas. Enjoy a collaborative work culture that encourages professional growth through exposure to cutting-edge technologies and meaningful projects, all while ensuring a stable and secure IT infrastructure. With a focus on employee well-being and development, this role offers an exciting opportunity to make a real impact in a multicultural environment.
